Associate Safety & Learning Lead (South)
- Email Caroline Latham-ParkerEmail
Caroline Latham-Parker is a registered Midwife and joined NHS Resolution as the Associate Safety and Learning Lead – South in December 2022.
Caroline’s previous portfolio included extensive clinical experience from both Midwifery and Health Visiting, working in both acute and community settings. During the last five years Caroline has used her clinical expertise and leadership skills to develop and monitor quality assurance, and she has supported the quality improvement of healthcare services at both Clinical Commissioning Group (CCG), Integrated Care System (ICS) and Regional level.
So far academically Caroline has attained accreditation via two BSc (Hons) in both Midwifery and Specialist Community Public Health Nursing (Health Visiting). She also has a Diploma of Higher Education in Adult Nursing. More recently she achieved an MSc in Healthcare Leadership via the NHS Leadership Academy. Her dissertation and interest focussed on leadership behaviours, particularly the ‘Trust’ required within leadership and the impact on team effectiveness to assure patient safety at a system level.
At both CCG & ICS level Caroline predominately worked as the Head of Quality, one of her responsibilities included serious incident management seeking assurance and improvement on the healthcare provider’s investigations. Whilst at CCG level Caroline also initiated and led on collaborative working for CQUIN management to ensure the acute and community & mental health providers had a unified assessment approach from the three commissioners.
At region Caroline was involved and led on a number of projects within the NHS England (NHSE) South East (SE) Clinical Quality Team, one of which included a focus on the Clinical Harm Review processes used by both services and systems across the region to share learning and to promote improvement. In her last role Caroline work as the Regional Maternity Quality Lead for NHSE SE, where she developed the project plan for visiting all SE Maternity Services in relation to the required national assurance on the interim Ockenden Report 2020.
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