Donna Poole

Donna Poole

Personal Assistant to: Director and Deputy Directors of Safety and Learning

Area Covered:

• England


I joined what was then called NHS Litigation Authority as a member of the secretarial support team based in Croydon in July 2003. Here we are in 2022 having witnessed a change in the organisation’s name/remit, now called NHS Resolution, along with a few office relocations, as well as varying secretarial responsibilities later.  I am currently Personal Assistant to Denise Chaffer, Director of Safety and Learning, Lorraine Cardill, Acting Deputy Director of safety and learning and Alex Crowe, Deputy Director of Incentive Schemes and Academic Partnerships; on occasions when required I also provide secretarial/administrative support to the current CEO and Chair of the organisation.  It’s a busy, exciting and varied position, no two days are the same.

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