From 1 April 2019, NHS Resolution is operating a new state indemnity scheme for general practice in England called the Clinical Negligence Scheme for General Practice (CNSGP). The scheme covers clinical negligence liabilities arising in general practice in relation to incidents that occur on or after 1 April 2019. CNSGP will provide a fully comprehensive indemnity for all claims within its scope.
Scheme frequently asked questions
All providers of NHS primary medical services will be covered under CNSGP, including out of hours providers. The scheme will extend to all GPs and others working for general practice who are carrying out activities in connection with the delivery of primary medical services – including salaried GPs, locums, students and trainees, nurses, clinical pharmacists and other practice staff.
In addition to NHS primary medical services, any other NHS services provided by general practice are also covered under CNSGP (namely, NHS activities carried out by or for a provider whose principal activity is to provide NHS primary medical services). These ‘other’ NHS services are referred to in the regulations that establish CNSGP as “ancillary health services”. This means general practices will be covered for all of their NHS services, including local authority commissioned public health services.
The place at which activities are carried out, the status of the person carrying out the activity, the form of the entity responsible for the provision of the NHS services in question and the individual circumstances of the patient concerned are not relevant to the scope of CNSGP. The question is whether the services provided are NHS primary medical services, and where they are not NHS primary medical services, whether they are NHS services provided by general practice [namely, by a provider whose principal activity is to provide NHS primary medical services]. This means that different kinds of organisations will be covered under the scheme for activities they carry out which are in scope of the scheme.
Claims made against GP practices or other organisations providing NHS primary medical services or ancillary health services will be covered under the scheme. This includes claims made in respect of liabilities that arise as a consequence of the acts or omissions of employees and others engaged to carry out activities connected to the provision of such services.
This scheme scope table outlines types of work carried out by general practice staff and whether or not it is covered by CNSGP.
The scheme applies to any liability in tort (civil wrongdoings which include clinical negligence) that arises as a consequence of a breach of a duty of care owed by a GP contractor or GP sub-contractor to a third party in connection with the provision of primary medical services or ancillary health services where –
(a) An act, or omission, on the part of the GP contractor/sub-contractor (or any employee or other person engaged by them) results in personal injury or loss to the third party;
(b) The act, or omission, is in connection with the diagnosis of an illness or the provision of care or treatment to the third party; and
(c) The act or omission occurs on or after 1 April 2019.
 The National Health Service (Clinical Negligence Scheme for General Practice) Regulations 2019.
 A GP contractor is a person or organisation who holds a general medical services (GMS), personal medical services (PMS) or alternative provider medical services (APMS) contract or agreement made under Part 4 of the National Health Service Act 2006 – i.e. GP contracts.
 A GP sub-contractor is a person or organisation that provides primary medical services under a sub-contract with a GP contractor (i.e. a primary medical services sub-contractor. It also includes a person providing ancillary health services under a sub-contract with a GP contractor or a primary medical services sub-contractor.
If the activity consists of, or is in connection with, the provision of primary medical services under a general medical services (GMS), personal medical services (PMS) or alternative provider medical services (APMS) contract, or APMS contract under schedule 2L of NHS Standard Contracts, any clinical negligence liability incurred arising from that activity is covered under the scheme.
If the activity is not being delivered under one of the above contracts, it will be covered by the scheme if the answer to all the following questions is affirmative:
Is it an activity that consists of, or is in connection with, the provision of NHS services?
Are those NHS services being provided by a person or organisation whose principal activities are to provide primary medical services (i.e. the NHS services are provided as part of general practice) or under a sub-contracting arrangement with such a person?
Is the activity in question connected to the diagnosis, care or treatment of a patient?
These claims will not be covered by the CNSGP as they relate to care, treatment or diagnosis before the scheme came into operation. They will need to be reported to your medical defence organisation (MDO) or other indemnity provider.
The part of the claim referring to the treatment and/or care occurring before 1 April 2019 will be dealt with by the relevant indemnity or insurance provider. CNSGP will cover the element of the treatment and/or care that occurred after 1 April 2019.
Documents for the Clinical Negligence Scheme for General Practice
This document outlines types of work carried out by general practice staff and whether or not it is covered by the Clinical Negligence Scheme for General Practice (CNSGP).
CNSGP Scheme rules
The Clinical Negligence Scheme for General Practice (CNSGP) scheme rules provide a general description of the scheme, the relevant liabilities, the benefits of the scheme, how disputes and appeals are resolved and how the scheme is implemented.
Summary of the CNSGP scheme rules
This summary of the Clinical Negligence Scheme for General Practice (CNSGP) scheme rules provide an introduction to the full scheme rules document.
When and how to report a claim
These claims reporting guidelines will help beneficiaries of the Clinical Negligence Scheme for General Practice (CNSGP) know when and how to report a claim.
Responding to complaints
Effective local complaints handling is not only the right thing to do for patients but can help to prevent a concern escalating into a claim for compensation. This guidance provides some information on best practice.
How long patients have to bring a claim
Courts apply rules to the time period for bringing legal action, known as limitation. This guidance sets out how limitation applies in clinical negligence cases.
When compensation is due
Clinical negligence is complex, and finding out that a patient is bringing a claim against you can be stressful and confusing, it also can sometimes seem unclear as to whether something you have done or failed to do as a practitioner means that a patient …
What happens when a claim is brought
This guidance sets out some of the procedural steps that you may encounter as a claim progresses towards resolution.
This document provides guidance on what you need to do when asked to disclose records for a compensation claim made against you.
General practice indemnity guidance for CNST members
This guidance aims to explain the changes that will come about following the introduction of the state backed indemnity scheme for general practice (Clinical Negligence Scheme for General Practice, CNSGP) and to provide reassurance to members of our Clinical Negligence Scheme for Trusts (CNST) that …
General practice indemnity guidance for claimant solicitors
This document provides guidance for claimant solicitors following the introduction of the state backed indemnity scheme for general practice (Clinical Negligence Scheme for General Practice, CNSGP).
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