We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.
We have a duty to use this information responsibly to drive positive change for patients and staff.
Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.
You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).
If you would like any further information, please contact us via our contact webpages.
Report
A year in the Maternity (Perinatal) Incentive Scheme 2025/26
A year in the Maternity (Perinatal) Incentive Scheme, 2025/26 The Maternity (Perinatal) Incentive Scheme (MIS) is a financial incentive program designed to enhance maternity and neonatal safety within NHS trusts. It refunds trusts that can demonstrate they have implemented a set of core safety actions, …
Webinar
VTE in pregnancy webinar resources: A national picture
Held on 11 June 2026, this webinar was the culmination of work on learning from claims relating to VTE (venous thromboembolism) in pregnancy. Advisory groups were included as part of the process, whose members were instrumental and provided some excellent speakers. The webinar takes us …
Webinar
Maternity (Perinatal) Incentive Scheme Year 8 online event: Highlights and slides now available
On Thursday 23 April 2026, we hosted our all-day online event showcasing the latest developments in the Maternity and Perinatal Incentive Scheme (MIS) as it enters Year 8. The event brought together colleagues from NHS trusts, regional teams and national bodies, all united by a shared commitment to improving …
Guide
Maternity (Perinatal) Incentive Scheme Year 8: Core Standards
Year 8 marks an important transition for the Maternity (Perinatal) Incentive Scheme (MIS). As national priorities for maternity and neonatal care continue to evolve, the scheme has been refreshed directly in response to the findings of our MIS evaluation, national inquiries, system feedback, and feedback …
Guide
Maternity (Perinatal) Incentive Scheme Year 8: Supplementary guidance
This supplementary guidance to the core Maternity (Perinatal) Incentive Scheme (MIS) document offers examples of ‘what good might look like’ and illustrate how a high-functioning trust might deliver and assure each requirement. These explicit steps are not mandated; this is intended to support local application …
Report
Maternity (Perinatal) Incentive Scheme (MIS) Evaluation Report
This Maternity (Perinatal) Incentive Scheme (MIS) evaluation covers MIS years one to six. To ensure a robust evaluation process, NHSR commissioned The Healthcare Improvement Studies Institute (THIS Institute) to undertake independent qualitative work and targeted quantitative analysis, to support additional internal (NHSR-led) research and data …
Report
THIS Institute Maternity Incentive Scheme Qualitative Report
This report details an independent evaluation of the Maternity Incentive Scheme (MIS) undertaken by The Healthcare Improvement Studies Institute (THIS Institute), University of Cambridge, between September 2024 and February 2025. Introduced in 2017, the MIS provides a financial incentive to NHS trusts providing maternity services …
Report
THIS Institute Maternity Incentive Scheme Quantitative Report
This report presents findings from an independent quantitative evaluation of Maternity Incentive Scheme (MIS), commissioned by NHS Resolution and conducted by The Healthcare Improvement Studies Institute (THIS Institute) and the Primary Care Unit (PCU) at the University of Cambridge, addressing the following questions: To what …
Case story
Maternity Triage
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Guide
Northern Maternity and Neonatal Events 2025
In January and February 2025, we embarked on an ambitious plan to facilitate and host three maternity and neonatal events across the North region, these took place in the North East, Yorkshire and the North West. All were hosted at member trust’s and supported by …
Webinar
Journey to improvement webinar: engaging patients, families and staff in the improvement of NHS services
On Wednesday 16 July 2025, NHS Resolution held a national journey to improvement webinar. The event was commenced with an introductory message from Megan Bidder (Director of Safety and Learning) and chaired by Caroline Latham-Parker (Safety and Learning Lead), who welcomed speakers from member trusts …
Webinar
Maternity (Perinatal) Incentive Scheme (MIS) year 7 launch event – recording and slides available
On Monday 28 April 2025, we hosted a half day online event alongside expert speakers, sharing crucial updates on scheme changes for Year 7. It was great to be joined by 675 attendees including representatives from NHS trusts, and regional and national teams, all …
Webinar
Virtual forum: Midlands and East Region Safety and Learning Networking Forum
The Safety & Learning Team hosted the Midlands & East Region Members Networking Forum on Tuesday 21st January 2025. The meeting was chaired by Henrietta James-Hill, Associate Safety and Learning lead for Midlands and East region. We were joined by Amuthan Ramakrishnalal, Senior EN Case Manager …
Webinar
Virtual forum: South Region Safety and Learning Networking Forum
The Safety & Learning Team hosted the South Region Members Networking Forum on Wednesday 11th December 2024. Speakers included Naomi Assame, NHS Resolution Deputy Director of Safety & Learning who presented the recently published ‘Learning from Workplace Violence’ report and Abigail Fogarty, NHS Resolution Associate Safety …
Webinar
Virtual forum: Complex Mental Health Presentations in Pregnancy – care, capacity and the role of the court
NHS Resolution in collaboration with Weightmans hosted a virtual forum on Complex mental health presentations in pregnancy. This forum was held regionally in London to consider best practice and share learning across organisations. We discussed: Introduction to Safety and Learning; agenda outline. Overview of London …
Insight report
Maternity case study (from ‘Specialties in Practitioner Performance Advice cases’)
Maternity and team review case study: Fear, resistance and divisions in a maternity team following clinical incidents This illustrative case study is adapted from our more detailed learning resource. Read full Insights publication ‘Specialties in Practitioner Performance Advice cases: Key themes and use of our …
Insight report
Specialties in Practitioner Performance Advice cases: Key themes and use of our services
In this Insight publication we draw from our unique position to share the range of concerns about practitioner performance across the NHS. We provide support and focused analysis of our casework of secondary care specialties from 2018/19 to 2022/23, which make up the majority of our cases.
Case story
Maternity team reviews case study
This illustrative study features a multi-disciplinary maternity team suffering from conflict, key leadership vacancies and individual poor behaviour and looks at why and how a team review was undertaken, its findings and next steps.
Case story
Recognising and avoiding significant maternal and neonatal hyponatraemia
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Learning resource
Maternity
Learners access the eLearning module through the elearning for health platform.
Faculty of Learning resource
