Browse resources for Claims Management
Video
How to prepare for an inquest
This film provides more detail on what to expect as a witness in an inquest. It covers from the point you are called to when you give evidence in court on the day. The purpose of this second film is to describe the process of …
Case story
Delay in recognising placental abruption
This case story is illustrative based on real events and NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: Could this happen in my …
Guide
Giving evidence at inquest: a well prepared witness
This film provides an illustrative scenario of what a well prepared witness looks like. The purpose of this film is to demonstrate how it feels for a clinician to present evidence in the court, covering typical questions legal representatives may ask. When viewing the film, …
Infographic
Early Notification scheme reporting criteria
All trusts are required to report maternity incidents meeting the Early Notification criteria to us, and in order to help you identify which incidents are reportable we have created this helpful infographic.
Report
Mediation in healthcare claims – an evalution
In December 2016, NHS Resolution (known at the time as the NHS Litigation Authority) took the ground-breaking step of becoming one of the first indemnifiers in the UK to establish a mediation panel with the focus of resolving clinical negligence and personal injury compensation claims.
Factsheet
Maternity incentive scheme year two regional breakdown
Report
Behavioural insights into patient motivation to make a claim for clinical negligence
NHS Resolution has published research on the factors which lead patients to consider a claim for compensation when something goes wrong in their healthcare. Undertaken in partnership with The Behavioural Insights Team (BIT), the research considered the experience reported by 728 patients who agreed to …
Factsheet
