Browse resources for Claims Management
Report
Mediation in healthcare claims – an evalution
In December 2016, NHS Resolution (known at the time as the NHS Litigation Authority) took the ground-breaking step of becoming one of the first indemnifiers in the UK to establish a mediation panel with the focus of resolving clinical negligence and personal injury compensation claims.
Report
Behavioural insights into patient motivation to make a claim for clinical negligence
NHS Resolution has published research on the factors which lead patients to consider a claim for compensation when something goes wrong in their healthcare. Undertaken in partnership with The Behavioural Insights Team (BIT), the research considered the experience reported by 728 patients who agreed to …
Factsheet
Maternity incentive scheme year two regional breakdown
Factsheet
Maternity incentive scheme year two national results
Report
Maternity incentive scheme year one results: Overview
A breakdown of the year one maternity incentive scheme results.
Factsheet
Factsheet 5 – trust and authority claims data 2018/19
Download Factsheet 5 2018/19
Report
Maternity incentive scheme year one results: Regional breakdown
A regional breakdown of the year one maternity incentive scheme results.
Podcast
Understanding the Clinical Negligence Scheme for General Practice
Learn about what the Clinical Negligence Scheme for General Practice (CNSGP) means for beneficiaries in our new podcast series on general practice indemnity. In the first episode Nick is joined by Keira Moulds, the Head of Primary Care at NHS England and NHS Improvement and John Mead, the Technical Claims Director at NHS Resolution to look at why the Clinical Negligence Scheme for General Practice (CNSGP) was launched, what cover is provided under the scheme and how it is funded.
