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Claims Management resources

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Podcast

Handling claims under the Clinical Negligence Scheme for General Practice

This podcast looks at the practicalities of claim handling under the Clinical Negligence Scheme for General Practice (CNSGP) in the UK. The podcast explores who people in general practice in the UK should contact if they have an issue they believe will result in a clinical negligence claim and what people should do if they receive an actual claim.

Guide

Maternity incentive scheme year two

NHS Resolution is operating a second year of the Clinical Negligence Scheme for Trusts (CNST) maternity incentive scheme to continue to support the delivery of safer maternity care.  This document provides the conditions of the scheme, full details of the ten maternity safety actions with …

Guidance note

COVID-19 Clinical Negligence Protocol 2020

This protocol outlines a best practice approach to claims handling agreed between the Society of Clinical Injury Lawyers (SCIL), NHS Resolution and the patient safety charity Action against Medical Accidents (AvMA). It addresses the conduct of personal injury litigation during these unprecedented and difficult times …

Guide

Board declaration form and action plan template

NHS Resolution is operating a second year of the Clinical Negligence Scheme for Trusts (CNST) maternity incentive scheme to continue to support the delivery of safer maternity care. To be eligible for payment under the scheme trusts must submit a Board declaration form to NHS …

Factsheet

Annual report statistics

We are releasing data for between 2006/07 and 2019/20. The data includes for example: volumes of claims notified, volume of settled claims, speciality and payments made by damages reserve band (in year).  We also provide data on payments for damages, claimant legal, and NHS legal …

Guidance note

Insurance/indemnity guidance for the commissioners of clinical services

This guidance aims to provide advice for commissioners seeking to ensure that providers with which they are proposing to contract have in place adequate indemnity arrangements. Commissioners need to understand and take account of the differences in cover for clinical negligence risks purchased by healthcare …

Video

Advice for those in General Practice – 80 years

This video features three GPs, with a combined 80 years’ experience between them, providing advice on managing clinical risk in general practice. Its focus is threefold. It: looks at the most common reasons for patients coming to harm in general practice; advises GPs on how …

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