Browse resources for Claims Management
Guide
Board declaration form and action plan template
NHS Resolution is operating a second year of the Clinical Negligence Scheme for Trusts (CNST) maternity incentive scheme to continue to support the delivery of safer maternity care. To be eligible for payment under the scheme trusts must submit a Board declaration form to NHS …
Guidance note
Insurance/indemnity guidance for the commissioners of clinical services
This guidance aims to provide advice for commissioners seeking to ensure that providers with which they are proposing to contract have in place adequate indemnity arrangements. Commissioners need to understand and take account of the differences in cover for clinical negligence risks purchased by healthcare …
Guide
Information for NHS trusts on the respective roles of the Parliamentary and Health Service Ombudsman and NHS Resolution
This document is for NHS trusts in England, particularly those staff who manage complaints and/or compensation claims raised against their trust.
Guide
NHS Resolution Annual report and accounts 2018/19 – Costs briefing
This is a short briefing on understanding our provision for claims management.
Report
Behavioural insights into patient motivation to make a claim for clinical negligence
NHS Resolution has published research on the factors which lead patients to consider a claim for compensation when something goes wrong in their healthcare. Undertaken in partnership with The Behavioural Insights Team (BIT), the research considered the experience reported by 728 patients who agreed to …
Report
Maternity incentive scheme year one results: Overview
A breakdown of the year one maternity incentive scheme results.
Report
Maternity incentive scheme year one results: Regional breakdown
A regional breakdown of the year one maternity incentive scheme results.
Guide
Maternity incentive scheme year two
NHS Resolution is operating a second year of the Clinical Negligence Scheme for Trusts (CNST) maternity incentive scheme to continue to support the delivery of safer maternity care. This document provides the conditions of the scheme, full details of the ten maternity safety actions with …
