Browse our resources
We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.
We have a duty to use this information responsibly to drive positive change for patients and staff.
Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.
You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).
If you would like any further information, please contact us via our contact webpages.
Factsheet
Maternity incentive scheme year two national results
Factsheet
Maternity incentive scheme year two regional breakdown
Report
Mediation in healthcare claims – an evaluation
In December 2016, NHS Resolution (known at the time as the NHS Litigation Authority) took the ground-breaking step of becoming one of the first indemnifiers in the UK to establish a mediation panel with the focus of resolving clinical negligence and personal injury compensation claims.
Infographic
Early Notification scheme reporting criteria
All trusts are required to report maternity incidents meeting the Early Notification criteria to us, and in order to help you identify which incidents are reportable we have created this helpful infographic.
Video
Giving evidence at inquest: a well prepared witness
This film provides an illustrative scenario of what a well prepared witness looks like. The purpose of this film is to demonstrate how it feels for a clinician to present evidence in the court, covering typical questions legal representatives may ask.
Faculty of Learning resource
Video
Watch how to prepare for an inquest
This video provides more detail on what to expect as a witness at an inquest, from the point you are called, to when you give evidence in court on the day.
Faculty of Learning resource
Video
Watch a conversation with a coroner
In this video a coroner provides oversight on their role and share insights on how behaving candidly and with transparency can boost the credibility of a witness.
Faculty of Learning resource
Guide
NHS Resolution Annual report and accounts 2018/19 – Costs briefing
This is a short briefing on understanding our provision for claims management.
Animation
An introduction to the Clinical Negligence Scheme for General Practice (CNSGP)
A short animation explaining the scope of NHS Resolution’s Clinical Negligence Scheme for General Practice.
Guide
Information for NHS trusts on the respective roles of the Parliamentary and Health Service Ombudsman and NHS Resolution
This document is for NHS trusts in England, particularly those staff who manage complaints and/or compensation claims raised against their trust.
Guidance note
Insurance/indemnity guidance for the commissioners of clinical services
This guidance aims to provide advice for commissioners seeking to ensure that providers with which they are proposing to contract have in place adequate indemnity arrangements. Commissioners need to understand and take account of the differences in cover for clinical negligence risks purchased by healthcare …
Guide
Board declaration form and action plan template
NHS Resolution is operating a second year of the Clinical Negligence Scheme for Trusts (CNST) maternity incentive scheme to continue to support the delivery of safer maternity care. To be eligible for payment under the scheme trusts must submit a Board declaration form to NHS …
Guide
Maternity incentive scheme year two
NHS Resolution is operating a second year of the Clinical Negligence Scheme for Trusts (CNST) maternity incentive scheme to continue to support the delivery of safer maternity care. This document provides the conditions of the scheme, full details of the ten maternity safety actions with …
Report
Maternity incentive scheme year one results: Regional breakdown
A regional breakdown of the year one maternity incentive scheme results.
Report
Maternity incentive scheme year one results: Overview
A breakdown of the year one maternity incentive scheme results.
Report
Ten Years of Maternity Claims: An analysis of NHS Litigation Authority data
This report provides an analysis of the various clinical situations that have led to maternity claims and it is hoped that the information provided will be helpful to those professionals responsible for ensuring the provision of safe care for women and their babies.
Report
Behavioural insights into patient motivation to make a claim for clinical negligence
NHS Resolution has published research on the factors which lead patients to consider a claim for compensation when something goes wrong in their healthcare. Undertaken in partnership with The Behavioural Insights Team (BIT), the research considered the experience reported by 728 patients who agreed to …
Guidance note
Understanding NHS Resolution data
We frequently receive requests for data held in our claims management system. We have produced a document to help those making requests better understand the range of data that we hold, the constraints around what information we can provide and some commonly used terms.
Guide
Early notification report form
Our Early Notification scheme requires all trusts to report to us within 30 days all maternity incidents of potentially severe brain injury. The trust legal services department should be informed by clinical teams within 14 days that a notifiable severe brain injury incident has occurred by using this form.
Factsheet
Factsheet 5 – Trust and authority claims data 2017-18
This factsheet provides information about trust and health authority claims we handled in 2017/18.
