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Safety and Learning resources

Browse resources for Safety and Learning

Case story

Understanding the risk of maternal and neonatal hyponatraemia

This case story is fictional but based on real events and lessons learnt through cases referred to NHS Resolution’s Early Notification scheme. We are sharing the experience to improve the quality of care provided to all patients, families and staff.

Guide

Inquests: A guide for health providers

Attending a Coroner’s court to give evidence can be worrying if this is something you have never done before, or if you have previously had a challenging experience. NHS Resolution has produced three films to help prepare staff called to give evidence at an inquest. …

Leaflet

Insights from assault claims

£53.4 million will be spent to settle 1,255 of the 3,227 claims made for assault received by NHS Resolution between 2013 and 2018. This is equivalent to employing 1,700 registered nurses for one year. 1,225 claims received between 1 April 2013 and 31 March 2018 …

Report

Being fair report

A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. It is also not about an absence of responsibility and …

Leaflet

Being fair

A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. It is also not about an absence of responsibility and …

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