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Safety and Learning resources

Browse resources for Safety and Learning


Alan’s story – Saying sorry

Supporting patients and their families following an incident. We have also published further material on this topic to accompany this video.


An introduction to Nadine’s story

An introduction to Nadine’s story from Tim Shurlock, NHS Resolution. We have also created a video on the legal context of consent.


Consent – Legal context

Ian Long gives some legal context on the issue of consent. This video is part of a series on the Montgomery ruling. Also in this series are Nadine’s story and an introduction to the case by Tim Shurlock.

Case story

Understanding the risk of maternal and neonatal hyponatraemia

This case story is fictional but based on real events and lessons learnt through cases referred to NHS Resolution’s Early Notification scheme. We are sharing the experience to improve the quality of care provided to all patients, families and staff.


Inquests: A guide for health providers

Attending a Coroner’s court to give evidence can be worrying if this is something you have never done before, or if you have previously had a challenging experience. NHS Resolution has produced three films to help prepare staff called to give evidence at an inquest. …

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