Safety and Learning resources

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We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.

We have a duty to use this information responsibly to drive positive change for patients and staff.

Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.

You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).

If you would like any further information, please contact us via our contact webpages.

Report

A year in the Maternity (Perinatal) Incentive Scheme 2025/26

A year in the Maternity (Perinatal) Incentive Scheme, 2025/26 The Maternity (Perinatal) Incentive Scheme (MIS) is a financial incentive program designed to enhance maternity and neonatal safety within NHS trusts. It refunds trusts that can demonstrate they have implemented a set of core safety actions, …

Webinar

VTE in pregnancy webinar resources: A national picture

Held on 11 June 2026, this webinar was the culmination of work on learning from claims relating to VTE (venous thromboembolism) in pregnancy. Advisory groups were included as part of the process, whose members were instrumental and provided some excellent speakers. The webinar takes us …

Webinar

Mental Health Matters episode two resources: inpatient care and treatment

Our latest Mental Health Network session (8 April 2026) is now available to watch, along with the full slide deck. This session focused on mental health inpatient care, bringing together a range of perspectives from across the system and sharing practical learning you can take …

Webinar

Delayed diagnosis of cancer in general practice webinar resources

Following World Cancer Day on 4 February 2026 and the launch of the new National Cancer Plan for England, NHS Resolution hosted a national primary care webinar on the delayed diagnosis of cancer in general practice, chaired by Ellen Nicholson, Safety and Learning Lead for …

Webinar

London regional networking meeting – March 2026

The London regional networking meeting on missed fractures took place on 18 March 2026 and brought together emergency medicine, radiology and orthopaedic colleagues to share learning on why fractures are missed and how to reduce harm. The programme covered updated NHS Resolution claims insights, key …

Guide

Maternity (Perinatal) Incentive Scheme Year 8: Core Standards

Year 8 marks an important transition for the Maternity (Perinatal) Incentive Scheme (MIS). As national priorities for maternity and neonatal care continue to evolve, the scheme has been refreshed directly in response to the findings of our MIS evaluation, national inquiries, system feedback, and feedback …

Guide

Maternity (Perinatal) Incentive Scheme Year 8: Supplementary guidance

This supplementary guidance to the core Maternity (Perinatal) Incentive Scheme (MIS) document offers examples of ‘what good might look like’ and illustrate how a high-functioning trust might deliver and assure each requirement. These explicit steps are not mandated; this is intended to support local application …

Report

Maternity (Perinatal) Incentive Scheme (MIS) Evaluation Report

This Maternity (Perinatal) Incentive Scheme (MIS) evaluation covers MIS years one to six. To ensure a robust evaluation process, NHSR commissioned The Healthcare Improvement Studies Institute (THIS Institute) to undertake independent qualitative work and targeted quantitative analysis, to support additional internal (NHSR-led) research and data …

Report

THIS Institute Maternity Incentive Scheme Qualitative Report

This report details an independent evaluation of the Maternity Incentive Scheme (MIS) undertaken by The Healthcare Improvement Studies Institute (THIS Institute), University of Cambridge, between September 2024 and February 2025. Introduced in 2017, the MIS provides a financial incentive to NHS trusts providing maternity services …

Report

THIS Institute Maternity Incentive Scheme Quantitative Report

This report presents findings from an independent quantitative evaluation of Maternity Incentive Scheme (MIS), commissioned by NHS Resolution and conducted by The Healthcare Improvement Studies Institute (THIS Institute) and the Primary Care Unit (PCU) at the University of Cambridge, addressing the following questions: To what …

Case story

Workplace Culture and Escalation

This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …

Faculty of Learning resource

Case story

Fetal Growth Disorder

This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …

Faculty of Learning resource

Case story

Undiagnosed breech presentation in advanced labour

This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …

Faculty of Learning resource

Case story

Good practice: management of shoulder dystocia

This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …

Faculty of Learning resource

Case story

Delayed therapeutic hypothermia

This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …

Faculty of Learning resource

Case story

Antenatal computerised CTG monitoring

This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …

Faculty of Learning resource

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