Browse our resources
We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.
We have a duty to use this information responsibly to drive positive change for patients and staff.
Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.
You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).
If you would like any further information, please contact us via our contact webpages.
Webinar
Virtual forum: Taking action to improve patient safety in primary care
On 13 September 2024 NHS Resolution’s Safety and Learning team, in collaboration with HSSIB and NHS England hosted a virtual forum, on the benefits of implementing safety science in primary care, responding to patient safety incidents and the support available to staff working in general …
Case story
Neonatal jaundice
This is an illustrative case story based on clinical negligence cases involving neonatal jaundice. The aim is to share the learning from these claims and highlight national guidance.
Case story
Consideration of meconium as a risk factor in labour
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Placental abruption
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff.
Faculty of Learning resource
Webinar
Virtual forum: Dispelling the myth-towards safer practice
This year, NHS Resolution’s Safety and Learning and North West 3 Claims team, in collaboration with the NW panel law firms, hosted their first primary and urgent care webinar series on learning from claims to promote reflection and improve patient care. The four-part series began …
Case story
Communication and language challenges when English is not a mother’s first language
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Fetal growth restriction
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Animation
The Early Notification Scheme animation
We have published an animation designed to explain what our Early Notification Scheme does. As part of our third strategic objective, to collaborate to improve maternity outcomes, and ongoing consideration for how the EN scheme should be developed, we’ve been working closely with our Maternity …
Webinar
Virtual forum: Dispelling the myth-towards safer practice – seeking support for claims
On 10 April 2024 NHS Resolution’s Safety and Learning team in collaboration with the NW panel law firms, hosted a virtual forum series on learning from claims to promote reflection and improve patient care. The purpose was to raise awareness of the support offered by NHS …
Webinar
Virtual Forum: Patient safety in primary care remote consultations
On 27 March 2024 our Safety and Learning team hosted a virtual forum on the recently published research conducted by Dr Rebecca Payne and Professor Greenhalgh into the safety of remote consultations. The purpose was to share the findings and recommendations from the analysis of …
Case story
Good practice: Optimising care in neonatal hypoxic ischaemic encephalopathy
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Induction of labour
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Webinar
Virtual Forum: Perspectives on delivering health in the prison and justice system
On 27 February 2024, the Safety and Learning team delivered a virtual forum on delivering health in the prison and justice system. The aim of the session was to discuss the realities, best practice, challenges and recommendations around collaborating to support healthcare delivery in the …
Case story
Chorioamnionitis after prolonged rupture of membranes at term
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Good practice: care outside of guidance after previous caesarean
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Language and digital barriers to accessing maternity care and advice
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Webinar
Collaboration for safer and sustainable maternity care
Date held: 25 January 2024 This was a joint NHS Resolution and Kennedy’s event aimed at Obstetric and Midwifery Leads, and Heads of Legal Services in the South East of England and London. Presentation slides NHS Resolution and Kennedy’s – Maternity Claims Data and Early …
Webinar
Virtual Forum: Dermatology in Primary Care
On 22 November 2023 our Safety and Learning team hosted a virtual forum on dermatology in primary care. The purpose was to raise awareness of the cost and scale of harm, discuss the challenges and recommendations around recognition and treatment of dermatology in general practice. …
Webinar
Learning from venous thromboembolism (VTE) claims in primary care – webinar
On Nov 7 2023, NHS Resolution’s Safety and Learning team, hosted a virtual forum on learning from venous thromboembolism (VTE) claims in primary care. The purpose was to raise awareness of the cost and scale of harm, discuss the challenges and recommendations around recognition and …
Podcast
NHS Resolution Podcast: Learning from emergency department claims
Listen now on Acast, Amazon, Apple, Google or Spotify We are pleased to launch a new podcast episode: ‘Learning from emergency department claims’. This podcast focuses on clinical negligence claims from the emergency department, and how insights from claims data can be used by …
