Safety and Learning resources

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We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.

We have a duty to use this information responsibly to drive positive change for patients and staff.

Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.

You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).

If you would like any further information, please contact us via our contact webpages.

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Leaflet

Retained foreign object post procedure

From 1st April 2015 to 31st March 2020, NHS Resolution received 800 claims for incidents of retained foreign object post procedure. Out of these 800 claims, 454 were settled with damages paid , 193 without merit and 153 remain open.

Webinar

Learning from claims: learning disabilities

Learning from claims: Learning disabilities from Bevan Brittan on Vimeo. This webinar from our learning from claims series focuses on learning disabilities. Justine Sharpe, one of our Safety and Learning Leads hosted this session, covering: Thematic trends we’ve observed in learning disability claims Valuable insights …

Leaflet

Manual handling

From 1 April 2009 to 31 March 2019, NHS Resolution was notifed of 4,733 claims relating to manual handling. Of these 4,733 claims, 2,008 have been settled, 2,322 were without merit and 403 remain open. As a result, for the 2,008 settled claims NHS Resolution …

Video

Supporting general practice – Common pitfalls

This video looks at three diseases where GPs often miss the diagnostic signs resulting in late referrals: cauda equina, colorectal cancer and subarachnoid haemorrhage. Clinical symptoms to be aware of in these diseases are highlighted. It is part of a series of videos aimed at …

Video

Supporting general practice – Administrative errors

This video looks at common administrative errors in general practice that give rise to claims. Steps that can be taken within practices to mitigate the risk of these errors are highlighted. It is part of a series of videos aimed at supporting general practice by …

Video

Supporting general practice – Consent

This video looks at the criteria that need to be met in order for patient consent to be legally valid. Advice is provided on how to ensure practitioners obtain legally valid consent. It is part of a series of videos aimed at supporting general practice …

Leaflet

Cauda equina syndrome

From January 2008 to December 2018, NHS Resolution received 827 claims for incidents of cauda equina syndrome. Out of these 827 claims, 340 were settled with damages, 212 were without merit and 275 remain open.

Video

Supporting general practice – Medical record keeping

This video outlines the key components of good medical record keeping and highlights common mistakes to avoid. It is part of a series of videos aimed at supporting general practice by sharing learning from claims. Other videos in the series will appear here in the coming …

Guide

Read inquests: a guide for health providers

Attending a Coroner’s court to give evidence can be worrying if this is something you have never done before, or if you have previously had a challenging experience. NHS Resolution has produced a guide to help prepare staff called to give evidence at an inquest.

Faculty of Learning resource

Leaflet

Preventing surgical burns

From 1 April 2009 to 31 March 2019, NHS Resolution were notified of 631 clinical negligence claims relating to surgical burns to patients. Out of these 631 claims, 459 were settled, 58 were unmeritorious and 114 are still open. This has led to NHS Resolution …

Report

A summary of: The Early Notification scheme progress report

This leaflet has been produced as an overview to highlight the: key findings of the report six recommendations information on our collaborative partners and other resources available on our website including information on supporting staff and families

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