We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.
We have a duty to use this information responsibly to drive positive change for patients and staff.
Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.
You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).
If you would like any further information, please contact us via our contact webpages.
Case story
Workplace Culture and Escalation
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Fetal Growth Disorder
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Webinar
South quarterly network meeting – November 2025
The Safety and Learning team hosted the South quarterly network meeting on Tuesday 25 November 2025, chaired by Caroline Latham-Parker, Safety and Learning Lead – South. Presentations and speakers included: Ingrid Henderson (Associate Safety and Learning Lead – South, NHS Resolution) delivered a national and …
Report
Learning from Obstetric Anal Sphincter Injury claims within the NHS in England: A thematic review
This important report, produced by NHS Resolution in collaboration with the Royal College of Obstetricians and Gynaecologists, analyses Obstetric Anal Sphincter Injuries (OASI) claims made by claimants between 2011/12 – 2021/22. The report highlights common themes in OASI claims and provides guidance to help healthcare …
Webinar
Midlands and East quarterly network meeting – November 2025
On Wednesday 26 November, the Midlands and East safety and learning team hosted a collaborative webinar exploring claims data on venous thromboembolism (VTE) and work being undertaken to improve outcomes for patients who develop VTE. The forum was aimed at both clinical and non-clinical professionals …
Factsheet
Annual statistics
We are releasing data relating to NHS Resolution claims, updated to cover the period to 2024-25 Data is presented in four spreadsheets: the Annual Report Statistics 2024-25 are based on a snapshot of data at the end of each financial year, which reflects the approach …
Case story
Undiagnosed breech presentation in advanced labour
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Good practice: management of shoulder dystocia
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Delayed therapeutic hypothermia
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Antenatal computerised CTG monitoring
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Webinar
Virtual forum: South Region Safety and Learning Networking Forum – 23rd September 2025
The Safety and Learning Team hosted the South Region Members Networking Forum on Tuesday 23rd September 2025 chaired by Ingrid Henderson Associate Safety & Learning Lead for South. Presentations and Speakers Caroline Latham-Parker, NHS Resolution Safety and Learning Lead for the South, delivered an overview …
Webinar
Mental health matters: Learning from harm to innovate safer care from crisis to community
Date held: 6 November 2025 This was the first in a three-part series exploring mental health care across the system — starting with crisis and emergency departments, followed by inpatient safer care, and concluding with community support and recovery. This session explored crisis and emergency …
Webinar
Preventing and managing workplace violence webinar resources
On Tuesday 7 October 2025, NHS Resolution hosted a national webinar focused on tackling workplace violence (WPV) in the NHS. The event brought together speakers from NHS trusts and partner organisations to share the workplace violence report and how claims learning, local data analysis, implementing …
Case story
Caesarean Birth
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Report
Delayed diagnosis of cancer: a thematic review of general practice indemnity claims
NHS Resolution’s latest comprehensive thematic review identifies three key areas for improvement: optimising diagnostic processes, enhancing communication within consultations and across the healthcare system, and empowering patients through increased self-referral pathways and escalation mechanisms. The report emphasises that many general practice consultations are safe, with …
Case story
Maternity Triage
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Guide
Northern Maternity and Neonatal Events 2025
In January and February 2025, we embarked on an ambitious plan to facilitate and host three maternity and neonatal events across the North region, these took place in the North East, Yorkshire and the North West. All were hosted at member trust’s and supported by …
Webinar
Exploring Consent in Maternity Care: Insights from the Midlands and East Regional Networking Event
Our recent regional networking event brought together experts from across the Midlands and East to explore critical themes surrounding consent, with shared local and regional improvement projects focussed in maternity care. The session featured a series of thought-provoking presentations that highlighted both clinical and legal …
Animation
How are CNST contributions calculated?
Our CNST scheme contributions are calculated considering a number of factors, to aid the explanation of process and steps involved we have created this short two-minute animation. This animation will go through the factors of influence on the scheme overall and amount each member pays, …
Analysis and commentary from Practitioner Performance Advice’s support of the management of exclusions in England
Analysis and commentary from Practitioner Performance Advice’s support of the management of exclusions in England This Insight publication highlights the unique perspective of NHS Resolution’s Practitioner Performance Advice (the Advice Service) on exclusions of NHS doctors and dentists in secondary care. We are pleased to …
