We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.
We have a duty to use this information responsibly to drive positive change for patients and staff.
Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.
You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).
If you would like any further information, please contact us via our contact webpages.
Webinar
VTE in pregnancy webinar resources: A national picture
Held on 11 June 2026, this webinar was the culmination of work on learning from claims relating to VTE (venous thromboembolism) in pregnancy. Advisory groups were included as part of the process, whose members were instrumental and provided some excellent speakers. The webinar takes us …
Webinar
Mental Health Matters episode two resources: inpatient care and treatment
Our latest Mental Health Network session (8 April 2026) is now available to watch, along with the full slide deck. This session focused on mental health inpatient care, bringing together a range of perspectives from across the system and sharing practical learning you can take …
Webinar
Delayed diagnosis of cancer in general practice webinar resources
Following World Cancer Day on 4 February 2026 and the launch of the new National Cancer Plan for England, NHS Resolution hosted a national primary care webinar on the delayed diagnosis of cancer in general practice, chaired by Ellen Nicholson, Safety and Learning Lead for …
Webinar
Maternity (Perinatal) Incentive Scheme Year 8 online event: Highlights and slides now available
On Thursday 23 April 2026, we hosted our all-day online event showcasing the latest developments in the Maternity and Perinatal Incentive Scheme (MIS) as it enters Year 8. The event brought together colleagues from NHS trusts, regional teams and national bodies, all united by a shared commitment to improving …
Webinar
Being fair webinar resources
NHS Resolution hosted a national Being Fair webinar on Tuesday 10 February 2026. Megan Bidder (Director of Safety and Learning) welcomed speakers from NHS Resolution — Vicky Voller, Clare Chapman, and Naomi Assame — and external experts from NHS England and Yorkshire and Humber Improvement …
Webinar
London regional networking meeting – March 2026
The London regional networking meeting on missed fractures took place on 18 March 2026 and brought together emergency medicine, radiology and orthopaedic colleagues to share learning on why fractures are missed and how to reduce harm. The programme covered updated NHS Resolution claims insights, key …
Webinar
South quarterly network meeting – February 2026
NHS Resolution hosted the South quarterly network meeting on Tuesday 24 February 2026, chaired by Caroline Latham-Parker, Safety and Learning Lead (South). Presentations and speakers Missed fractures claims: Updated insights for the NHS Resolution regional networks – Alistair Rennie, Senior Medical Advisor, NHS Resolution Imaging …
Webinar
South quarterly network meeting – November 2025
The Safety and Learning team hosted the South quarterly network meeting on Tuesday 25 November 2025, chaired by Caroline Latham-Parker, Safety and Learning Lead – South. Presentations and speakers included: Ingrid Henderson (Associate Safety and Learning Lead – South, NHS Resolution) delivered a national and …
Webinar
Midlands and East quarterly network meeting – November 2025
On Wednesday 26 November, the Midlands and East safety and learning team hosted a collaborative webinar exploring claims data on venous thromboembolism (VTE) and work being undertaken to improve outcomes for patients who develop VTE. The forum was aimed at both clinical and non-clinical professionals …
Webinar
Virtual forum: South Region Safety and Learning Networking Forum – 23rd September 2025
The Safety and Learning Team hosted the South Region Members Networking Forum on Tuesday 23rd September 2025 chaired by Ingrid Henderson Associate Safety & Learning Lead for South. Presentations and Speakers Caroline Latham-Parker, NHS Resolution Safety and Learning Lead for the South, delivered an overview …
Webinar
Mental health matters: Learning from harm to innovate safer care from crisis to community
Date held: 6 November 2025 This was the first in a three-part series exploring mental health care across the system — starting with crisis and emergency departments, followed by inpatient safer care, and concluding with community support and recovery. This session explored crisis and emergency …
Webinar
Preventing and managing workplace violence webinar resources
On Tuesday 7 October 2025, NHS Resolution hosted a national webinar focused on tackling workplace violence (WPV) in the NHS. The event brought together speakers from NHS trusts and partner organisations to share the workplace violence report and how claims learning, local data analysis, implementing …
Webinar
Exploring Consent in Maternity Care: Insights from the Midlands and East Regional Networking Event
Our recent regional networking event brought together experts from across the Midlands and East to explore critical themes surrounding consent, with shared local and regional improvement projects focussed in maternity care. The session featured a series of thought-provoking presentations that highlighted both clinical and legal …
Webinar
Journey to improvement webinar: engaging patients, families and staff in the improvement of NHS services
On Wednesday 16 July 2025, NHS Resolution held a national journey to improvement webinar. The event was commenced with an introductory message from Megan Bidder (Director of Safety and Learning) and chaired by Caroline Latham-Parker (Safety and Learning Lead), who welcomed speakers from member trusts …
Webinar
Virtual webinar: National Mental Health Networking
NHS Resolution Safety and Learning team hosted its first National Mental Health Networking Forum, a bi-annual event for networking and collaboration to share best practice nationally. We Discussed: National Mental Health Clinical Negligence claims Creating conditions for learning from deaths in mental health inpatient services …
Webinar
Maternity (Perinatal) Incentive Scheme (MIS) year 7 launch event – recording and slides available
On Monday 28 April 2025, we hosted a half day online event alongside expert speakers, sharing crucial updates on scheme changes for Year 7. It was great to be joined by 675 attendees including representatives from NHS trusts, and regional and national teams, all …
Webinar
Virtual forum: South Region Safety and Learning Networking Forum – 25 March 2025
The Safety & Learning Team hosted the South Region Members Networking Forum on Tuesday 25th March 2025. The presentation kick starting this our second Forum for the South was by Justine Sharp and Abigail Fogarty from NHS Resolution’s Safety & Learning Team in London. Their …
Webinar
Virtual forum: Midlands and East Region Safety and Learning Networking Forum
The Safety & Learning Team hosted the Midlands & East Region Members Networking Forum on Tuesday 21st January 2025. The meeting was chaired by Henrietta James-Hill, Associate Safety and Learning lead for Midlands and East region. We were joined by Amuthan Ramakrishnalal, Senior EN Case Manager …
Webinar
Virtual forum: South Region Safety and Learning Networking Forum
The Safety & Learning Team hosted the South Region Members Networking Forum on Wednesday 11th December 2024. Speakers included Naomi Assame, NHS Resolution Deputy Director of Safety & Learning who presented the recently published ‘Learning from Workplace Violence’ report and Abigail Fogarty, NHS Resolution Associate Safety …
Webinar
Virtual forum: Complex Mental Health Presentations in Pregnancy – care, capacity and the role of the court
NHS Resolution in collaboration with Weightmans hosted a virtual forum on Complex mental health presentations in pregnancy. This forum was held regionally in London to consider best practice and share learning across organisations. We discussed: Introduction to Safety and Learning; agenda outline. Overview of London …
