Since the launch of our general practice indemnity schemes in April 2019 and April 2020, we have been committed to supporting beneficiaries of these schemes, including through the sharing of learning from claims.
To do this we continue to grow our digital resource offering. Our focus is on easily accessible content that can be consumed on the go, returned to when convenient, shared with colleagues and used in training.
Over the summer, we completed our series of ‘Supporting general practice’ videos. These 8-12 minute videos aim to share learnings from claims to improve patient safety. Each video looks at a particular area that is known to give rise to a number of claims each year and then provides advice on how to prevent such claims arising. They cover:
- Medical record keeping
- Administrative errors
- Consent
- What to do if you receive a complaint or claim
- Common pitfalls
We also launched an 8-minute video looking at how to manage clinical risk in general practice and what to do when things go wrong. This is specifically aimed at general practitioners, and especially those new to general practice. In it, three veteran GPs with 80 years general practice experience between them share what they have learned. It is called Advice for those in General Practice – 80 years.
To outline the parameters of our Existing Liabilities Scheme for General Practice (ELSGP), we also launched a 5-minute animation: What is the Existing Liabilities Scheme for General Practice?
Finally, in order to ensure we reach key general practice stakeholders, we will be participating in a number of upcoming online events. Here we will be providing online presentations/videos, as well as showcasing our resources and/or engaging in Question and Answer events. Following our attendance at the Management in Practice Virtual Festival (19-23 October 2020), our next event is the Westminster Health Forum – Priorities for General Practice in England to be held on 3 November 2020.
