NHS Resolution Conference: ‘Implementing recommendations: shared insights to reduce claims in emergency medicine’

Date published:

Thank you to everyone that attended our face-to-face national emergency medicine conference on Monday 9 October 2023, Implementing recommendations: shared insights to reduce claims in emergency medicine. The conference followed our highly successful maternity conference last year.

We were delighted to be joined by 150 delegates and representatives, ranging from staff working the frontline of the NHS in England to other health care bodies with an interest in emergency medicine.

The conference was a great success and we are delighted that the initial feedback we’ve received has been very positive.

We were joined by a range of speakers including emergency department experts from NHS trusts, The Royal College of Emergency Medicine, both the Society and College of Radiographers, NHS England’s Getting It Right First Time Programme, and UK Sepsis Trust.

Posters were submitted to our competition, demonstrating incredible work that trusts are doing to make clinical improvements based on our very own Emergency Department reports. The competition was peer-voted and the winning poster came from Worcestershire Acute Hospitals NHS Trust. Well done to Dr Timothy Waters and Dr James France.

For those who missed the conference, recordings of the key presentations will be made available for upload for our website in the near future. We will also continue to share the conference materials and related information via our dedicated webpage.

We would like to take this opportunity to inform you that we will soon be launching our first compensation claim podcast, which will consider into the lessons learned from claims in the ED. This episode features emergency medicine experts Chris Moulton and Darren Best, from NHS England’s Getting It Right First Time team, and Emma Redfern from the Royal College of Emergency Medicine. Our guests will be discussing nationwide trends and recommendations from our ED reports, sharing insights on accessing and analysing local claims data within NHS organisations to enhance patient safety and promote triangulation of claims data with complains and incident data. This episode aims to showcase best practice in the field and the ongoing work across the NHS to reduce harm.