Virtual forum on fundamental dishonesty

Date published:

On 31 January 2024, NHS Resolution held a virtual forum on the law and practice surrounding fundamental dishonesty.

Our Claims Management function will always focus on achieving fair and timely resolution of compensation claims. Fundamental dishonesty refers to a situation where the claimant has given false information about their claim.

Fraudulent claims are costly and take important resources away from frontline care and treatment that people need. We will continue to work with our panel firms and trust legal teams to tackle fundamentally dishonest claims.

The purpose of this virtual forum was to raise awareness of the cost and scale of fundamentally dishonest claims with our member trust legal teams.

We were joined by three speakers from different organisations, including Ruth Day (Legal Director at Capstick), Roy Taylor (Technical Claims Manager at NHS Resolution) and Gerard Curran (Legal Services Manager at Northern Lincolnshire and Goole NHS Foundation Trust).

The speakers shared valuable insights into the processes, learning and the law surrounding fundamental dishonesty. They brought examples to life through specific case stories, reviewed through the legal lens and offering a trusts perspective.

Our second strategic priority is to share data and insights as a catalyst for improvement. Our virtual forums each look at a unique topic from the perspective of sharing our claims data to derive usable insights that benefit patients and the healthcare and justice systems.

The recordings of our recent programme of primary care focused virtual forums are available on our website:

To find out more about the virtual forums we have coming up, please visit our events page.