Primary care safer practice webinar series

Date published:

Our Safety and Learning team are excited to announce that in collaboration with our legal panel firms from the northwest, we will be hosting a virtual forum series, Dispelling the myth-towards safer practice on learnings from claims to promote reflection and improve patient care in primary care.

The purpose of these virtual forums is to raise awareness of the support offered by NHS Resolution as your General Practice indemnifier along with panel firms Hempsons, Hill Dickinson, and Weightmans. This will be the first of a series of four events which will build on supporting staff to manage and reflect on claims, by examining illustrative claims in-depth. We will adopt approaches used in mock inquests and end with a review of system-wide risks involved in prescribing.

Both clinical and non-clinical staff engaged in patient care across primary and urgent care are encouraged to participate to learn from errors and improve patient care.

Secure your place for all four sessions below

The first session will take place on Wednesday 10 April 2024 and will explain how NHS Resolution, and its panel firms, will support staff in responding to claims along with an overview of the legal tests used to determine a claim and the steps involved.

To ensure you benefit from these valuable insights, register for the following sessions:

Session 1: Wednesday 10th April 2024 – Seeking support for claims

Session 2: Wednesday 15th May 2024 – Helping general practice manage and learn from claims Part 1

Session 3: Wednesday 12th June 2024 – Helping general practice manage and learn from claims Part 2

Session 4: Wednesday 3rd July 2024 – Pitfalls to prescribing better care

We recognise that receiving a claim can be a very stressful time for healthcare practitioners and are running this webinar series to offer support, practical advice and guidance about managing and reflective learning from incidents and claims in primary care.

Samantha Thomas, National Safety and Learning Lead for General Practice, NHS Resolution