An introduction to the Early Notification Scheme for families

Date published:

Today we have published an animation designed to explain what our Early Notification Scheme does.

As part of our third strategic objective, to collaborate to improve maternity outcomes, and ongoing consideration for how the EN scheme should be developed, we’ve been working closely with our Maternity Voices Advisory Group and a group of parents via PEEPS-HIE to improve our direct communication with families and ensure consistent contact with our Family Liaison team once a case is accepted onto our Early Notification Scheme.

The Early Notification Maternity Voices Advisory Group (MVAG) was established to provide external stakeholders, in particular families and their representatives, with a forum through which they can advise and support future service developments within the Early Notification Scheme.

This animation was co-designed with MVAG and a group of parents via PEEPS-HIE and aims to be clear, concise and understandable for any families who might have experienced an incident of maternity harm and have been accepted onto the EN Scheme or are seeking to understand more about what the scheme does.

We also hope it will act as an important signpost for further support for families and where they can contact our internal teams for more information if needed. We aim to create a further animation explaining the liability investigation in more detail in the near future.

This animation was co-produced with our Maternity Voices Advisory Group, and a group of parents within the EN scheme. I am extremely appreciative and would like to extend thanks to members of MVAG and especially to the parents who have shared with us their lived experience of understanding and navigating processes when a baby is diagnosed as having a brain injury, and have provided crucial feedback to develop this resource, especially during such a challenging time.  This input has been instrumental in supporting us to develop an animation that we hope will help other families begin to navigate the Early Notification Scheme process.

Annette Anderson, Head of Early Notification Clinical team at NHS Resolution

The Early Notification (EN) Scheme is a key initiative towards achieving the delivery of safer maternity care, providing an early and more rapid, caring response to families in cases of severe harm, and supporting a learning culture. We appreciate that the claims process can be very distressing for families. We hope this animation will help begin to simplify the Early Notification Scheme process and explain to families the role of NHS Resolution and the early investigation process, whilst also signposting families to other sources of information and support should they need it.

Sangita Bodalia, Head of Early Notification Legal team at NHS Resolution

My role as the Family Liaison and Mediation Lead at NHS Resolution is to help provide a consistent point of contact for families who, sadly, may come into contact with the Early Notification Scheme. I hope that this animation will act as an important tool. Families can always reach out to our team for more information about the Early Notification Scheme if they need to.

Elizabeth Pells, Early Notification Family Liaison and Mediation Lead at NHS Resolution

The Early Notification Scheme is hugely important in clinical negligence and a greater understanding of how it operates will only benefit those impacted by birth injury. This animation will help achieve that by taking the viewer through a journey of how the scheme operates as well as explaining some of the legal process and, when and how legal advice can be obtained. By working collaboratively with family groups in the production of this animation NHS Resolution will help to ensure that the families of those impacted by such difficult circumstances surrounding labour and birth know how the scheme operates and are signposted to organisations that can help.

Majid Hassan, Partner at Capsticks LLP and member of the Maternity Voices Advisory Group