Patient Safety Commissioner’s consultation into the ‘Principles of Better Patient Safety’ welcomed
Today, Wednesday 24 July, the Patient Safety Commissioner (PSC) launched a public consultation on a new set of principles to put patient safety at the heart of healthcare in England. Setting out the seven principles, the PSC, Dr Henrietta Hughes, said: ‘We urgently need to …
NHS Resolution continues trend of resolving more cases without need for litigation
NHS Resolution’s Annual report and accounts for 2023/24, published today, demonstrates that the organisation’s continued innovation in dispute resolution, and a collaborative approach, have continued to deliver benefits and enhance opportunities to learn and improve safety. In line with NHS Resolution’s strategy to keep patients …
New Advice Education Manager
NHS Resolution is pleased to announce the appointment of Rosa Parker as Education Manager within Practitioner Performance Advice. The role of Education Manager is to help healthcare organisations build the knowledge and skills they need to identify, manage and resolve performance concerns locally, through a …
Case of note: Sutton (deceased) v. Clatterbridge Cancer Centre NHS Foundation Trust (Liverpool County Court, 31 May 2024 – Judge Richard Carter)
Introduction This case involves two related allegations – that the patient should have been provided with post-operative radiotherapy in October 2017; and that she ought to have been given palliative radiotherapy from early 2018. These failings, it was claimed, caused her unnecessary pain and suffering. …
Patient safety in primary care remote consultations: video now available
On 27 March 2024, NHS Resolution held a virtual forum on the recently published University of Oxford collaborative research conducted by Dr Rebecca Payne and Professor Greenhalgh into the safety of remote consultations. The primary focus of this forum was to share the findings and …
Sharing NHS Resolution insights at events in 2024
In 2024, we are attending a number of external events and conferences. In addition to our various service areas attending a range of these, we have a corporate presence at six key external events and conferences: Royal College of Midwives (RCM) Conference: ACC Liverpool, 8-9 …
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NHS Resolution publishes Business plan 2024/25
NHS Resolution has published its Business plan 2024/25, outlining its financial and service delivery goals for the third and final year of its strategic plan, Advise, Resolve and Learn: Our Strategy to 2025. The business plan reflects NHS Resolution’s four strategic priorities to resolve issues …
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New Insights publication about Professional Support and Remediation action plans
Today our Practitioner Performance Advice service (Advice) has published a second Insights publication focused on Professional Support and Remediation (PSR) action plans: Practitioner and healthcare organisation experiences of Professional Support and Remediation action plans. Action plans are bespoke tailored programmes of activities with objectives, designed …







