Being fair report
A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. It is also not about an absence of responsibility and …
Factsheet 5 – trust and authority claims data 2019/20
This factsheet provides information about trust and health authority claims we handled in 2019/20.
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Being fair – Webinar with Suzette Woodward
Suzette Woodward is a Senior Advisor for the Department of Health and Social Care and NHS Resolution. She is one of the authors of Being fair: Supporting a just and learning culture for patients and staff following incidents in the NHS. These slides and accompanying …
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Primary Care Appeals – termination of primary medical services contracts
This guidance note focuses on NHS Resolution’s determinations of applications for dispute resolution against termination notices. Its purpose is to provide guidance based on past decisions
An introduction to Nadine’s story
An introduction to Nadine’s story from Tim Shurlock, NHS Resolution. We have also created a video on the legal context of consent.
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Nadine’s story – Consent
Nadine Montgomery presents her story that led to the landmark ruling on consent (Montgomery v Lanarkshire Health Board [2015]). We have produced a short introduction to this video and also a video on the legal context of consent.
A conversation with a coroner
In this video a coroner provides oversight on their role and share insights on how behaving candidly and with transparency can boost the credibility of a witness. Attending the Coroner’s Court for an inquest can be unfamiliar and feel challenging. The purpose of this first …
How to prepare for an inquest
This film provides more detail on what to expect as a witness in an inquest. It covers from the point you are called to when you give evidence in court on the day. The purpose of this second film is to describe the process of …
