Read Being fair
A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. This leaflet contains advice on supporting a just and learning culture for staff and patients following incidents in the NHS.
Watch Being fair – Webinar with Suzette Woodward
Suzette Woodward, co-author of ‘Being Fair, talks about supporting a just and learning culture for patients and staff following incidents in the NHS.
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Manual handling
From 1 April 2009 to 31 March 2019, NHS Resolution was notifed of 4,733 claims relating to manual handling. Of these 4,733 claims, 2,008 have been settled, 2,322 were without merit and 403 remain open. As a result, for the 2,008 settled claims NHS Resolution …
Insights from assault claims
£53.4 million will be spent to settle 1,255 of the 3,227 claims made for assault received by NHS Resolution between 2013 and 2018. This is equivalent to employing 1,700 registered nurses for one year. 1,225 claims received between 1 April 2013 and 31 March 2018 …
Protected: Working to prevent avoidable venous thromboembolism
There is no excerpt because this is a protected post.
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General Practice Medication Errors
NHS Resolution has received 112 claims into the CNSGP and ELSGP schemes relating to general practice medication error related incidents occurring (or reported) between April 2015 to March 2020. The British Medical Journal (BMJ) found that medication error rates are lowest in primary care, but …
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Neonatal jaundice
Neonatal jaundice is a common condition which is usually harmless, requires no treatment or responds to phototherapy. On rare but tragic occasions it can cause long-term brain damage with physical and psychological consequences for the family, or death.
Maternity pressure ulcers
This leaflet draws attention to the number and cost of pressure ulcers suffered by women in maternity units. It provides information on common themes, their impact and what you can do to prevent them.
