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CEDR online conference

CEDR online conference will be split in a three part series. Julienne Vernon, Head of Dispute Resolution and Quality at NHS Resolution, John Munton, Director of Dispute Resolution Services, and Graham Massie, CEDR Chief Operating Officer of CEDR & Mediator will be interviewed by Dr …

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NHS Complaints Summit 2020

Michele Golden, Deputy Director of Safety and Learning will be discussing Improving practice in early resolution, covering: what does resolution mean to a complainant? the work of NHS resolution improving learning and local resolution This conference will enable you to: Network with colleagues who are …