London regional networking meeting – March 2026
The London regional networking meeting on missed fractures took place on 18 March 2026 and brought together emergency medicine, radiology and orthopaedic colleagues to share learning on why fractures are missed and how to reduce harm. The programme covered updated NHS Resolution claims insights, key …
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Delayed diagnosis of cancer: a thematic review of general practice indemnity claims
NHS Resolution’s latest comprehensive thematic review identifies three key areas for improvement: optimising diagnostic processes, enhancing communication within consultations and across the healthcare system, and empowering patients through increased self-referral pathways and escalation mechanisms. The report emphasises that many general practice consultations are safe, with …
Factsheet 6: Primary Care Appeals statistics 2024/25
This Factsheet provides statistical information on the various workstreams of the Primary Care Appeals service in the year 2024/25.
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Virtual webinar: National Mental Health Networking
NHS Resolution Safety and Learning team hosted its first National Mental Health Networking Forum, a bi-annual event for networking and collaboration to share best practice nationally. We Discussed: National Mental Health Clinical Negligence claims Creating conditions for learning from deaths in mental health inpatient services …
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Virtual forum: Midlands and East Region Safety and Learning Networking Forum
The Safety & Learning Team hosted the Midlands & East Region Members Networking Forum on Tuesday 21st January 2025. The meeting was chaired by Henrietta James-Hill, Associate Safety and Learning lead for Midlands and East region. We were joined by Amuthan Ramakrishnalal, Senior EN Case Manager …
Learning from workplace violence claims within the NHS: A thematic review
This important report, produced by NHS Resolution in collaboration with the Social Partnership Forum and NHS England amongst others, reveals the higher-than-average risk of experiencing workplace violence for those working within the NHS. To protect our staff and clinicians, who together represent one of the …
Virtual forum: Taking action to improve patient safety in primary care
On 13 September 2024 NHS Resolution’s Safety and Learning team, in collaboration with HSSIB and NHS England hosted a virtual forum, on the benefits of implementing safety science in primary care, responding to patient safety incidents and the support available to staff working in general …
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Virtual forum: Dispelling the myth-towards safer practice
This year, NHS Resolution’s Safety and Learning and North West 3 Claims team, in collaboration with the NW panel law firms, hosted their first primary and urgent care webinar series on learning from claims to promote reflection and improve patient care. The four-part series began …
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