Delayed diagnosis of cancer in general practice webinar resources
Following World Cancer Day on 4 February 2026 and the launch of the new National Cancer Plan for England, NHS Resolution hosted a national primary care webinar on the delayed diagnosis of cancer in general practice, chaired by Ellen Nicholson, Safety and Learning Lead for …
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Delayed diagnosis of cancer: a thematic review of general practice indemnity claims
NHS Resolution’s latest comprehensive thematic review identifies three key areas for improvement: optimising diagnostic processes, enhancing communication within consultations and across the healthcare system, and empowering patients through increased self-referral pathways and escalation mechanisms. The report emphasises that many general practice consultations are safe, with …
Factsheet 6: Primary Care Appeals statistics 2024/25
This Factsheet provides statistical information on the various workstreams of the Primary Care Appeals service in the year 2024/25.
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Virtual forum: Complex Mental Health Presentations in Pregnancy – care, capacity and the role of the court
NHS Resolution in collaboration with Weightmans hosted a virtual forum on Complex mental health presentations in pregnancy. This forum was held regionally in London to consider best practice and share learning across organisations. We discussed: Introduction to Safety and Learning; agenda outline. Overview of London …
Lifecycle of a clinical negligence claim in general practice: infographic and FAQs
For practitioners involved in a clinical negligence claim in general practice, NHS Resolution has produced two resources we hope will be of help. The first is an infographic showing the full lifecycle of a clinical negligence claim in general practice, from the Letter of Notification …
Virtual forum: Dispelling the myth-towards safer practice
This year, NHS Resolution’s Safety and Learning and North West 3 Claims team, in collaboration with the NW panel law firms, hosted their first primary and urgent care webinar series on learning from claims to promote reflection and improve patient care. The four-part series began …
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Virtual Forum: Perspectives on delivering health in the prison and justice system
On 27 February 2024, the Safety and Learning team delivered a virtual forum on delivering health in the prison and justice system. The aim of the session was to discuss the realities, best practice, challenges and recommendations around collaborating to support healthcare delivery in the …
Virtual Forum: Dermatology in Primary Care
On 22 November 2023 our Safety and Learning team hosted a virtual forum on dermatology in primary care. The purpose was to raise awareness of the cost and scale of harm, discuss the challenges and recommendations around recognition and treatment of dermatology in general practice. …
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