This video outlines what you should do if you receive a complaint or claim. You are taken through each step in a range of situations, including receiving a letter of complaint or a request for records and court proceedings. It is part of a series …
This video looks at three diseases where GPs often miss the diagnostic signs resulting in late referrals: cauda equina, colorectal cancer and subarachnoid haemorrhage. Clinical symptoms to be aware of in these diseases are highlighted. It is part of a series of videos aimed at …
This Factsheet provides statistical information on the various workstreams.
This video features three GPs, with a combined 80 years’ experience between them, providing advice on managing clinical risk in general practice. Its focus is threefold. It: looks at the most common reasons for patients coming to harm in general practice; advises GPs on how …
This factsheet provides statistical information on Primary Care Appeals decisions covering 2015 to 2020.
This guidance note focuses on NHS Resolution’s determinations of applications for dispute resolution against termination notices. Its purpose is to provide guidance based on past decisions
This guidance note focuses on NHS Resolution’s determinations of applications for dispute resolution against dental termination notices. Its purpose is to provide guidance based on past decisions.
A short animation explaining the scope of NHS Resolution’s Clinical Negligence Scheme for General Practice.
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