Supporting general practice – Administrative errors
This video looks at common administrative errors in general practice that give rise to claims. Steps that can be taken within practices to mitigate the risk of these errors are highlighted. It is part of a series of videos aimed at supporting general practice by …
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Supporting general practice – Consent
This video looks at the criteria that need to be met in order for patient consent to be legally valid. Advice is provided on how to ensure practitioners obtain legally valid consent. It is part of a series of videos aimed at supporting general practice …
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Supporting general practice – What to do if you receive a complaint or a claim
This video outlines what you should do if you receive a complaint or claim. You are taken through each step in a range of situations, including receiving a letter of complaint or a request for records and court proceedings. It is part of a series …
Supporting general practice – Common pitfalls
This video looks at three diseases where GPs often miss the diagnostic signs resulting in late referrals: cauda equina, colorectal cancer and subarachnoid haemorrhage. Clinical symptoms to be aware of in these diseases are highlighted. It is part of a series of videos aimed at …
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Factsheet 6: Primary Care Appeals statistics 2019/20
This Factsheet provides statistical information on the various workstreams.
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Advice for those in General Practice – 80 years
This video features three GPs, with a combined 80 years’ experience between them, providing advice on managing clinical risk in general practice. Its focus is threefold. It: looks at the most common reasons for patients coming to harm in general practice; advises GPs on how …
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Primary Care Appeals Dispute Outcomes 2015/20
This factsheet provides statistical information on Primary Care Appeals decisions covering 2015 to 2020.
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Primary Care Appeals – termination of primary medical services contracts
This guidance note focuses on NHS Resolution’s determinations of applications for dispute resolution against termination notices. Its purpose is to provide guidance based on past decisions
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