Learning from venous thromboembolism (VTE) claims in primary care – webinar
On Nov 7 2023, NHS Resolution’s Safety and Learning team, hosted a virtual forum on learning from venous thromboembolism (VTE) claims in primary care. The purpose was to raise awareness of the cost and scale of harm, discuss the challenges and recommendations around recognition and …
Exclusion trends and evaluation of NHS Resolution resources to manage exclusions
NHS Resolution’s Practitioner Performance Advice service (the ‘Advice service’) has a unique perspective on exclusions of doctors and dentists within the NHS. Exclusion is designed as a short-term, temporary measure to remove a practitioner from their usual place of work until the nature and cause …
Psychological Safety in Primary Care – webinar recording
On Wednesday 6 September 2023, the Safety and Learning team hosted an interactive virtual webinar on stress claims, findings and recommendations from the Being Fair 2 report on just culture and the benefits of creating psychological safety. We were joined by Sarah Hall from NHS …
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Factsheet 6: Primary Care Appeals statistics 2022/23
This Factsheet provides statistical information on the various workstreams of the Primary Care Appeals service in the year 2022/23.
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Just and learning culture charter
Our Just and learning culture charter has been developed as a resource to support the creation of a person-centred workplace that is compassionate, safe and fair when care in the NHS goes wrong. It evolved out of our first Being fair publication in 2019 and …
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Supporting primary care
NHS Resolution offers support and insights to those working in primary care from across our four services: Claims Management, Practitioner Performance Advice, Primary Care Appeals and Safety and Learning. We have produced a short digital brochure that outlines how each service supports those working in …
Sepsis in primary care virtual forum
Date held: 23 March 2023 NHS Resolution’s Safety and Learning team are hosted a virtual forum on sepsis in primary care. They shared our data and learning insights on sepsis claims to support improvements in safety and experience. Contributors Dr Ron Daniels – Founder and …
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