An overview of our behavioural assessments
This video has been designed to provide an overview of Practitioner Performance Advice’s behavioural assessments. It explains what a behavioural assessment is, the specific behavioural areas the assessment covers, the benefits the behavioural assessment offers to both the practitioner and the healthcare organisation, …
Read more [Continue reading] An overview of our behavioural assessments
Healthcare Professional Alert Notices (HPANs): insights from nine years of managing the scheme
This publication looks at key features from a review of all requests for an HPAN we have received since 2013, as part of our strategic commitment to share our data and insights to reduce risk and help improve the healthcare system. In sharing this information we aim to raise awareness of the importance of the HPAN scheme as a safety measure.
Drafting and reviewing Terms of Reference for a formal investigation – primary care
This presentation has been designed to help you write good Terms of Reference or at the very least recognise a set of poor ones. We’ll tell you about: How to go about creating ‘good’ terms of reference How to avoid language that might bias the …
Professional Support & Remediation (PSR): key features of recent action plans
NHS Resolution’s Practitioner Performance Advice service has been preparing action plans for doctors, dentists and pharmacists since 2008 and has developed considerable expertise in the field of professional support and remediation. Through our action plans, we have helped many practitioners return to safe and effective …
Who are the practitioners we advise on and are there any patterns of concerns?
To support the fair management and resolution of concerns, we have analysed the casework of Practitioner Performance Advice from 2017/18 to 2021/22 to understand if there are any trends in the practitioners we advise on and patterns of concerns reported to us by employers and …
Behavioural Assessments: findings from an in-depth qualitative and quantitative analysis
NHS Resolution’s Practitioner Performance Advice service has found that 70% of cases discussed with us by employers/contracting organisations have an element of concern relating to behaviour and/or conduct of the doctor, dentist or pharmacist who is the subject of the request for advice (see our …
Supporting general practice – Medical record keeping
This video outlines the key components of good medical record keeping and highlights common mistakes to avoid. It is part of a series of videos aimed at supporting general practice by sharing learning from claims. Other videos in the series will appear here in the coming …
Read more [Continue reading] Supporting general practice – Medical record keeping
Supporting general practice – Administrative errors
This video looks at common administrative errors in general practice that give rise to claims. Steps that can be taken within practices to mitigate the risk of these errors are highlighted. It is part of a series of videos aimed at supporting general practice by …
Read more [Continue reading] Supporting general practice – Administrative errors
