How to conduct a local performance investigation
This publication provides guidance for healthcare organisations about conducting local investigations into a practitioner’s performance or conduct. Please note: A lot of the content is out of date and there is no reference to the Responsible Officer role. However, we are making this available (until …
Read more [Continue reading] How to conduct a local performance investigation
Being fair report
A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. It is also not about an absence of responsibility and …
Being fair
A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. It is also not about an absence of responsibility and …
Professional Support and Remediation plans: guidance and resources for clinical supervisors
Clinical supervisors provide guidance and support to practitioners during an action plan. This guide provides information and resources to support the process of clinical supervision, from considerations around the appointment of a supervisor through to the completion of an action plan.
Supporting general practice – Medical record keeping
This video outlines the key components of good medical record keeping and highlights common mistakes to avoid. It is part of a series of videos aimed at supporting general practice by sharing learning from claims. Other videos in the series will appear here in the coming …
Read more [Continue reading] Supporting general practice – Medical record keeping
Supporting general practice – Administrative errors
This video looks at common administrative errors in general practice that give rise to claims. Steps that can be taken within practices to mitigate the risk of these errors are highlighted. It is part of a series of videos aimed at supporting general practice by …
Read more [Continue reading] Supporting general practice – Administrative errors
Supporting general practice – Consent
This video looks at the criteria that need to be met in order for patient consent to be legally valid. Advice is provided on how to ensure practitioners obtain legally valid consent. It is part of a series of videos aimed at supporting general practice …
Read more [Continue reading] Supporting general practice – Consent
Supporting general practice – What to do if you receive a complaint or a claim
This video outlines what you should do if you receive a complaint or claim. You are taken through each step in a range of situations, including receiving a letter of complaint or a request for records and court proceedings. It is part of a series …
Navigate to more results pages
- Page: 1
- Page: 2
