Strategy animation
Our strategy animation sets out our strategic direction for 2025–2028. It brings together our priorities, and the areas we will focus on to guide our work over the next three years.
Introduction
Our strategy at a glance 2025–28 Our strategy at a glance sets out our strategic direction for 2025–2028. It brings together our priorities, and the areas we will focus on to guide our work over the next three years. Welcome from our Chair and Chief …
Introduction
Our strategy at a glance 2025–28 Our strategy at a glance sets out our strategic direction for 2025–2028. It brings together our priorities, and the areas we will focus on to guide our work over the next three years. Welcome from our Chair and Chief …
Who we are and what we do
We are part of the NHS, operating as an arm’s-length body of the Department of Health and Social Care (DHSC), tasked with: 30 years of progress The timeline below charts key moments and milestones from the past three decades.
Who we are and what we do
We are part of the NHS, operating as an arm’s-length body of the Department of Health and Social Care (DHSC), tasked with: 30 years of progress The timeline below charts key moments and milestones from the past three decades.
Our priorities for 2025/26
We will focus on the efficient delivery of our core services, and to a high standard. In parallel we will drive forward necessary and planned changes and improvements to our services and how we operate, to ensure we are keeping pace with wider changes in …
Strategic priority 1
Fair resolution What success will look like: We will focus on fair and timely resolution, as far as possible keeping patients and healthcare staff out of litigation and other formal processes to minimise distress and cost. Indemnity and Claims Management We are committed to tackling …
Our governance
Governance framework and structures We report on the organisation’s performance to the NHS Resolution Board and to the DHSC on a regular basis in accordance with our Framework Agreement with the DHSC. Our chief executive, as NHSR’s accounting officer, and the NHS Resolution Board are …
