Our performance
We review our performance metrics annually to ensure they continue to reflect our strategic priorities and the external environment. These metrics are monitored through our internal performance framework, including bimonthly performance reporting to NHS Resolution’s Board, as well as through quarterly accountability meetings with DHSC. …
Strategic priority 2
Data and insights What success will look like: We will contribute our unique data and insights to learn from harm and the response to harm across the health and justice systems, as a catalyst for improvement. We will support the NHS’s approach to understanding, developing …
Strategic priority 3
Maternity and neonatal care What success will look like: We will draw on our unique expertise and work with our system partners to support maternity and neonatal safety improvements. We will complete independent evaluations of our Early Notification (EN) and Maternity Incentive Schemes (MIS) and …
Our people
Our people are key to our success. On the first year of our 2025–28 strategy, we will review the support and development we provide to our staff to make the most of the skills and expertise that they bring to our organisation. Talent management, succession …
Our resources
This section sets out our revenue funding streams and planned expenditure against them. The relative size of the various schemes we operate are shown in the graphs and highlight the scale of the Clinical Negligence Scheme for Trusts (CNST) relative to our other activities. NHS Resolution …
How to contact us
8th Floor10 South ColonnadeCanary Wharf London, E14 4PUTelephone: 020 7811 2700 7&8 Wellington PlaceLeeds, LS1 4AP Visit our Contact page
How to contact us
8th Floor10 South ColonnadeCanary Wharf London, E14 4PUTelephone: 020 7811 2700 7&8 Wellington PlaceLeeds, LS1 4AP Visit our Contact page
Introduction
Our strategy at a glance 2025–28 Our strategy at a glance sets out our strategic direction for 2025–28. It brings together our priorities, and the areas we will focus on to guide our work over the next three years. Welcome from our Chair and Chief …
