Telephony and storage (FOI_5823)
The following information was requested: Dear NHS Resolution, 1. Telephony and UC/ Collaboration a. Please confirm the manufacturer of your telephony system(s) that are currently in place b. When is your contract renewal date? c. Who maintains your telephony system(s)? d. Do you use Unified …
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Contact and automation software (FOI_5817)
The following information was requested: 1. Contact Centre – target to organisations we know have a CC. Do you have a customer/ citizen facing contact centre? If not please skip these questions. 2. CRM Do you use a CRM in the contact centre? What platform …
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Data Centre contracts (FOI_5808)
The following information was requested: [Follow-up to FOI_5623] Reg. Spend of Trustmarque (Virtualisation); can you please confirm whether the contract also includes any other services? Also further to the original response, Softcat SAN contract has expired. Please provide the latest information.
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Call off contracts (FOI_5771)
The following information was requested: I am doing a research project investigating call-off contracts in the public sector. I have identified some potential call-off contracts awarded by NHS Resolution, but I can’t find details of the framework agreements they were awarded from.
EDI staff and cost (FOI_5731)
The following information was requested: Please advise: 1. How many staff (as measured by full-time equivalents) do you employ to work on Equality, Diversity and Inclusion (EDI)? 2. What was your spending on Equality, Diversity & Inclusion (EDI) for the financial year 2021/22 and what …
Communication staff and spending (FOI_5729)
The following information was requested: Please advise: 1. How many staff (as measured by full-time equivalents) do you employ to work on communications? Please include all internal and external communications including work on your website, media queries and social media. 2. What was your communication …
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Staff number and wages (FOI_5715)
The following information was requested: This is an information request relating to the number of staff working at the organisation. Please include the information for each of the following financial years; 2019/20, 2020/21, 2021/22: The number of staff working at the organisation in each of …
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EDI employees and cost (FOI_5683)
The following information was requested: Please can your organisation provide the following information: a) The number of roles in your association (expressed in numbers of FTE), that are mainly or exclusively focussed on issues of equality, diversity, or inclusivity. For example, this could include (amongst …
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