NHS Resolution achieves the Disability Confident Leader – level 3 award
NHS Resolution is pleased to have been awarded the Disability Confident Leader, level 3 award. This is the highest level of accreditation on the Government’s Disability Confident scheme. The award recognises organisations who demonstrate a commitment to supporting disabled people into work through having their …
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NHS Resolution appoints new Director of Safety and Learning
NHS Resolution announces today, 28 July 2023, the appointment of Megan Bidder as the organisation’s new Director of Safety and Learning. Her appointment follows an open and rigorous recruitment process, which assessed candidates across a range of criteria, including their knowledge, experience and understanding of …
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Collaboration continues to cut costs and resolve cases without need for litigation
NHS Resolution’s Annual report and accounts for 2022/23, published today, demonstrates the organisation’s ongoing commitment to an innovative dispute resolution strategy that has effectively reduced litigation rates and costs. In line with NHS Resolution’s strategy to keep patients and healthcare staff out of court, a …
Early Notification scheme: new role and updated reporting form
Since April 1, 2022, our Early Notification (EN) scheme team has initiated direct communication with families, and they have recently appointed a Family Liaison Officer to ensure consistent contact once a case is accepted onto the EN scheme. Trusts will retain their duty of candour …
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Case study addition to our team reviews offering
On 12 July, our Practitioner Performance Advice service published its first team reviews case study. This study was designed to explore the team review process and explains why a team review was necessary, how the process unfolded and the outcomes. While not based on a …
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Case of note: JM v. University Hospitals Dorset NHS Foundation Trust (Bournemouth County Court 30 September 2022 – Judge Walsh)
Introduction This case involved the consent process for gynaecological surgery. The claimant alleged she had been given insufficient options, as a result of which she chose total laparoscopic hysterectomy with bilateral removal of her ovaries, whereas had she been given greater choice she would not …
Emergency Department Insights: Closing the loop: learning from harm
On 27 March 2023, NHS Resolution held an insights event, “Closing the loop: learning from harm” for the North West region at Manchester University NHS Foundation Trust. The focus was on learning from Emergency Department (ED) claims. The event was supported by the regional panel: …
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New Insights paper – Demographics, professions and concerns: What are the patterns in Practitioner Performance Advice cases?
Our Practitioner Performance Advice service has published its latest Insights paper: Demographics, professions and concerns: What are the patterns in Practitioner Performance Advice cases? This Insight looks at over 3,500 practitioners for whom we received a request for advice over a five year period from April …
