Heparin and anticoagulants
From 1 April 2015 until 31 March 2020 NHS Resolution received 373 claims relating to heparin and anticoagulant medication errors. Out of these 373 claims, 104 were settled with damages paid, 114 without merit and 155 remain open. The total cost of closed claims is …
Findings from clinical performance assessments
Practitioner Performance Advice undertakes a range of assessment services to assist in the resolution of performance concerns about doctors, dentists and pharmacists. Here we present the findings of 102 clinical performance assessments during financial years 2013/14 to 2019/20 to share important insights from this core …
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Factsheet 5 – trust and authority claims data 2020/21
This factsheet provides information about trust and health authority claims we handled in 2020/21.
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Bullying and harassment reported in our advice cases: an overview
It is a sad fact that bullying and harassment are reported to be prevalent issues within the health and social care sector. The 2019 NHS staff survey showed that 19% of staff have experienced bullying or harassment in the last year from colleagues. According to …
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Drafting and reviewing Terms of Reference for a formal investigation (under MHPS) – secondary care
This presentation has been designed to help you write good Terms of Reference or at the very least recognise a set of poor ones. We’ll tell you about: How to go about creating ‘good’ terms of reference How to avoid language that might bias the …
Research into concerns raised by healthcare organisations about practitioners
Practitioner Performance Advice will be launching a new and important programme to share research and insights drawn from our work to support healthcare organisations in better understanding, managing and resolving concerns about doctors, dentists or pharmacists. Our initial work on this programme is already …
Primary Care Appeals – approach to awarding interest
The purpose of this note is to set out the approach of Primary Care Appeals to the consideration of awarding interest including the guiding principles and process involved. The approach set out in this note is subject to review and evaluation.
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Primary Care Appeals – termination of primary dental services contracts
This guidance note focuses on NHS Resolution’s determinations of applications for dispute resolution against dental termination notices. Its purpose is to provide guidance based on past decisions.
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