Primary Care Appeals – termination of primary medical services contracts
This guidance note focuses on NHS Resolution’s determinations of applications for dispute resolution against termination notices. Its purpose is to provide guidance based on past decisions
Local dispute resolution protocol for GP premises disputes
This document sets out principles of best practice and protocols which we will take into account when determining whether to accept a referral to it by a party to a dispute under the GMS Contracts Regulations or PMS Agreements Regulations.
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Primary Care Appeals Dispute Outcomes 2015/20
This factsheet provides statistical information on Primary Care Appeals decisions covering 2015 to 2020.
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Factsheet 5 – trust and authority claims data 2019/20
This factsheet provides information about trust and health authority claims we handled in 2019/20.
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NHS Resolution response to the consultation on the Framework for Involving Patients in Patient Safety
This is NHS Resolution’s response to the consultation on the proposed Framework for involving patients in patient safety from NHS Improvement. A key part of the NHS Patient Safety Strategy published in July 2019, is the introduction of a framework for Patient Safety Partners to provide …
An introduction to the Existing Liabilities Scheme for General Practice (ELSGP)
A short animation explaining the scope of NHS Resolution’s Existing Liabilities Scheme for General Practice.
Supporting general practice – Common pitfalls
This video looks at three diseases where GPs often miss the diagnostic signs resulting in late referrals: cauda equina, colorectal cancer and subarachnoid haemorrhage. Clinical symptoms to be aware of in these diseases are highlighted. It is part of a series of videos aimed at …
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Supporting general practice – What to do if you receive a complaint or a claim
This video outlines what you should do if you receive a complaint or claim. You are taken through each step in a range of situations, including receiving a letter of complaint or a request for records and court proceedings. It is part of a series …
