NHS Resolution guidance on scheme coverage and liability issues concerning the use of Artificial Intelligence (AI)
NHS Resolution guidance on scheme coverage and liability issues concerning the use of Artificial Intelligence (AI) 1. What is AI? AI is not new and there is no single agreed definition of what constitutes an AI tool or programme. The UK Government AI Playbook uses …
Advice for clinicians on responding to clinical negligence claims
We have collated a list of resources to guide clinicians through the process of resolving any claims for compensation against the NHS that they may find themselves involved with.
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Supplementary material: Learning from claims related to early onset Group B Streptococcal disease in neonates
Supplementary material: Learning from claims related to early onset Group B Streptococcal disease in neonates This material is designed to supplement the reader’s understanding of and response to NHS Resolution’s Learning from claims related to early onset Group B Streptococcal disease in neonates. Group B …
Learning from claims related to early onset Group B Streptococcal disease in neonates
Learning from claims related to early onset Group B Streptococcal disease in neonates Group B Streptococcus (GBS) is the leading cause of serious bacterial infection in the first few weeks of life and is a major global cause of neonatal meningitis, sepsis and pneumonia. GBS …
London regional networking meeting – March 2026
The London regional networking meeting on missed fractures took place on 18 March 2026 and brought together emergency medicine, radiology and orthopaedic colleagues to share learning on why fractures are missed and how to reduce harm. The programme covered updated NHS Resolution claims insights, key …
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Delayed diagnosis of cancer: a thematic review of general practice indemnity claims
NHS Resolution’s latest comprehensive thematic review identifies three key areas for improvement: optimising diagnostic processes, enhancing communication within consultations and across the healthcare system, and empowering patients through increased self-referral pathways and escalation mechanisms. The report emphasises that many general practice consultations are safe, with …
How are CNST contributions calculated?
Our CNST scheme contributions are calculated considering a number of factors, to aid the explanation of process and steps involved we have created this short two-minute animation. This animation will go through the factors of influence on the scheme overall and amount each member pays, …
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Journey to improvement webinar: engaging patients, families and staff in the improvement of NHS services
On Wednesday 16 July 2025, NHS Resolution held a national journey to improvement webinar. The event was commenced with an introductory message from Megan Bidder (Director of Safety and Learning) and chaired by Caroline Latham-Parker (Safety and Learning Lead), who welcomed speakers from member trusts …
