Watch an introduction to Nadine’s story (part one)
Tim Shurlock, NHS Resolution, shares an introduction to consent claims and Nadine’s landmark ruling on consent.
Read more [Continue reading] Watch an introduction to Nadine’s story (part one)
Watch Alan’s story – Saying sorry
This video tells Alan’s story of an incident in a hospital and the valuable response from staff.
Read more [Continue reading] Watch Alan’s story – Saying sorry
Read Alan’s story – Supporting material
This presentation accompanies the video: Alan’s story – Saying sorry.
Read more [Continue reading] Read Alan’s story – Supporting material
Watch Being fair – Webinar with Suzette Woodward
Suzette Woodward, co-author of ‘Being Fair, talks about supporting a just and learning culture for patients and staff following incidents in the NHS.
Read more [Continue reading] Watch Being fair – Webinar with Suzette Woodward
Preventing surgical burns
From 1 April 2009 to 31 March 2019, NHS Resolution were notified of 631 clinical negligence claims relating to surgical burns to patients. Out of these 631 claims, 459 were settled, 58 were unmeritorious and 114 are still open. This has led to NHS Resolution …
A summary of: The Early Notification scheme progress report
This leaflet has been produced as an overview to highlight the: key findings of the report six recommendations information on our collaborative partners and other resources available on our website including information on supporting staff and families
Read more [Continue reading] A summary of: The Early Notification scheme progress report
The Early Notification scheme progress report: collaboration and improved experience for families
NHS Resolution has reported on the first year of its innovative scheme to drive improvements in maternity and neonatal services and to ensure that families are better supported whose babies suffer rare, but tragic, avoidable brain injuries at birth. You may also be interested in …
Read Being fair
A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. This leaflet contains advice on supporting a just and learning culture for staff and patients following incidents in the NHS.
