Preventing needlestick injuries
2,600 claims for needlestick injuries were received by NHS Resolution with incident dates between 2012 – 2022 (fiscal years).
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Demographics, professions and concerns: What are the patterns in Practitioner Performance Advice cases?
The NHS’s most valuable resource is its people. They are critical to the delivery of safe and effective patient care. To support the fair management and resolution of concerns, we are pleased to publish our annual analysis of the demographics of the practitioners which we …
Maternity insights: closing the loop, learning from harm
NHS Resolution is delighted to announce the launch of its first, innovative eLearning module that focuses on learning from the significant avoidable harm that can occur during the antenatal and postnatal care of mothers and their babies and is seen in the cases notified to …
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Team reviews case study
This illustrative study features an obstetrics and gynaecology team suffering division and poor team cohesion and looks at why and how a team review was undertaken, its findings and next steps.
Membership charter
Just and learning culture charter
Our Just and learning culture charter has been developed as a resource to support the creation of a person-centred workplace that is compassionate, safe and fair when care in the NHS goes wrong. It evolved out of our first Being fair publication in 2019 and …
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Clinical negligence claims in Emergency Departments in England: Three thematic reviews
Emergency Departments (ED) in England provide a high-quality service to patients under challenging circumstances. It is understanding how claims can provide unique learning to enhance safety and patient experience further which the three reports aim to deliver. In total, 220 cases were examined, where the …
Recognising and avoiding significant maternal and neonatal hyponatraemia
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
