Behavioural Assessments: findings from an in-depth qualitative and quantitative analysis
NHS Resolution’s Practitioner Performance Advice service has found that 70% of cases discussed with us by employers/contracting organisations have an element of concern relating to behaviour and/or conduct of the doctor, dentist or pharmacist who is the subject of the request for advice (see our …
An overview of our behavioural assessments
This video has been designed to provide an overview of Practitioner Performance Advice’s behavioural assessments. It explains what a behavioural assessment is, the specific behavioural areas the assessment covers, the benefits the behavioural assessment offers to both the practitioner and the healthcare organisation, …
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The second report: The evolution of the Early Notification Scheme
Although the NHS remains one of the safest healthcare systems in the world within which to give birth, avoidable errors within maternity still occur. Maternity costs make up the largest cost to the NHS in value of claims. The Early Notification Scheme provides a faster …
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Duty of Candour virtual forum
On 8 September 2022, the Safety and Learning team hosted a webinar on the Duty of Candour. This was also a great opportunity to promote NHS Resolution’s Duty of Candour animation. Speakers included Dr Denise Chaffer (Director of Safety and Learning and RCN President), Lou …
Healthcare Professional Alert Notices (HPANs): insights from nine years of managing the scheme
This publication looks at key features from a review of all requests for an HPAN we have received since 2013, as part of our strategic commitment to share our data and insights to reduce risk and help improve the healthcare system. In sharing this information we aim to raise awareness of the importance of the HPAN scheme as a safety measure.
Extravasation
Extravasation is the accidental leakage of any liquid from a vein into the surrounding tissues when administering solutions such as medication or fluids, which can cause serious harm to the patient. From 1 April 2011 until 31 March 2021 NHS Resolution received 444 claims relating …
Duty of candour animation
Our duty of candour animation offers guidance on the importance of being open and honest. Being open and honest with patients and those close to them is always the right thing to do and is often referred to as the duty of candour. We have …
Getting It Right First Time (GIRFT) Learning from Litigation Claims Webinar – 7 June 2021
In June 2021, a joint webinar was held between GIRFT and NHS Resolution to discuss the guidance and how it can be used in conjunction with 2021 data packs sent to trusts. You can see the full recording of the webinar below.