Psychological Safety in Primary Care – webinar recording
On Wednesday 6 September 2023, the Safety and Learning team hosted an interactive virtual webinar on stress claims, findings and recommendations from the Being Fair 2 report on just culture and the benefits of creating psychological safety. We were joined by Sarah Hall from NHS …
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Factsheet 6: Primary Care Appeals statistics 2022/23
This Factsheet provides statistical information on the various workstreams of the Primary Care Appeals service in the year 2022/23.
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Beneficiary charter
Demographics, professions and concerns: What are the patterns in Practitioner Performance Advice cases?
The NHS’s most valuable resource is its people. They are critical to the delivery of safe and effective patient care. To support the fair management and resolution of concerns, we are pleased to publish our annual analysis of the demographics of the practitioners which we …
Just and learning culture charter
Our Just and learning culture charter has been developed as a resource to support the creation of a person-centred workplace that is compassionate, safe and fair when care in the NHS goes wrong. It evolved out of our first Being fair publication in 2019 and …
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Venous thromboembolism
From 1 April 2012 until 31 March 2022, we documented 687 closed claims relating to Venous Thromboembolism (VTE) injuries. Of these, 411 claims were settled with damages paid, costing the NHS over £23 million. VTE is a significant cause of mortality, long-term disability and long-lasting …
Supporting the management of performance concerns within primary care
NHS Resolution’s Practitioner Performance Advice service provides healthcare organisations with advice on the management of concerns about the practice of individual doctors, dentists and pharmacists. Our work in primary care cases provides comprehensive support to the management and resolution of concerns, with a focus on …
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Being fair 2
Our new report, Being fair 2 aims to promote the value of a person-centred workplace that is compassionate, safe and fair when care in the NHS goes wrong. It follows on from the original Being fair report published in 2019. With workforce issues like incivility, …
