Browse our resources
We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.
We have a duty to use this information responsibly to drive positive change for patients and staff.
Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.
You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).
If you would like any further information, please contact us via our contact webpages.
Webinar
Delayed diagnosis of cancer in general practice webinar resources
Following World Cancer Day on 4 February 2026 and the launch of the new National Cancer Plan for England, NHS Resolution hosted a national primary care webinar on the delayed diagnosis of cancer in general practice, chaired by Ellen Nicholson, Safety and Learning Lead for …
Webinar
Being fair webinar resources
NHS Resolution hosted a national Being Fair webinar on Tuesday 10 February 2026. Megan Bidder (Director of Safety and Learning) welcomed speakers from NHS Resolution — Vicky Voller, Clare Chapman, and Naomi Assame — and external experts from NHS England and Yorkshire and Humber Improvement …
Webinar
London regional networking meeting – March 2026
The London regional networking meeting on missed fractures took place on 18 March 2026 and brought together emergency medicine, radiology and orthopaedic colleagues to share learning on why fractures are missed and how to reduce harm. The programme covered updated NHS Resolution claims insights, key …
Webinar
South quarterly network meeting – February 2026
NHS Resolution hosted the South quarterly network meeting on Tuesday 24 February 2026, chaired by Caroline Latham-Parker, Safety and Learning Lead (South). Presentations and speakers Missed fractures claims: Updated insights for the NHS Resolution regional networks – Alistair Rennie, Senior Medical Advisor, NHS Resolution Imaging …
Webinar
South quarterly network meeting – November 2025
The Safety and Learning team hosted the South quarterly network meeting on Tuesday 25 November 2025, chaired by Caroline Latham-Parker, Safety and Learning Lead – South. Presentations and speakers included: Ingrid Henderson (Associate Safety and Learning Lead – South, NHS Resolution) delivered a national and …
Webinar
Midlands and East quarterly network meeting – November 2025
On Wednesday 26 November, the Midlands and East safety and learning team hosted a collaborative webinar exploring claims data on venous thromboembolism (VTE) and work being undertaken to improve outcomes for patients who develop VTE. The forum was aimed at both clinical and non-clinical professionals …
Webinar
Virtual forum: South Region Safety and Learning Networking Forum – 23rd September 2025
The Safety and Learning Team hosted the South Region Members Networking Forum on Tuesday 23rd September 2025 chaired by Ingrid Henderson Associate Safety & Learning Lead for South. Presentations and Speakers Caroline Latham-Parker, NHS Resolution Safety and Learning Lead for the South, delivered an overview …
Webinar
Preventing and managing workplace violence webinar resources
On Tuesday 7 October 2025, NHS Resolution hosted a national webinar focused on tackling workplace violence (WPV) in the NHS. The event brought together speakers from NHS trusts and partner organisations to share the workplace violence report and how claims learning, local data analysis, implementing …
Webinar
Exploring Consent in Maternity Care: Insights from the Midlands and East Regional Networking Event
Our recent regional networking event brought together experts from across the Midlands and East to explore critical themes surrounding consent, with shared local and regional improvement projects focussed in maternity care. The session featured a series of thought-provoking presentations that highlighted both clinical and legal …
Webinar
Journey to improvement webinar: engaging patients, families and staff in the improvement of NHS services
On Wednesday 16 July 2025, NHS Resolution held a national journey to improvement webinar. The event was commenced with an introductory message from Megan Bidder (Director of Safety and Learning) and chaired by Caroline Latham-Parker (Safety and Learning Lead), who welcomed speakers from member trusts …
Learning resource
Learning from staff claims relating to exposure of substances hazardous to health
Introduction In healthcare environments, staff members can become exposed to substances hazardous to health as part of their day-to-day work that can lead to adverse outcomes to health. By sharing our claims data as a catalyst for learning, we aim to encourage improvements in reducing …
