NHS Resolution publishes business plan for 2023/24
We’re pleased to announce the publication of our 2023/24 business plan. In it, we set out our focus for the next twelve months, as we enter the middle year of our three-year corporate strategy: Advise, Resolve and Learn: Our Strategy to 2025. We will continue …
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Launch of Just and learning culture charter
In April, we launched our Just and learning culture charter. This has been designed to help organisations in the health system take a fair, compassionate and consistent approach towards staff in relation to incidents and errors. It is underpinned by a belief in the value …
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Roll-out of compassionate conversations workshops
Our Practitioner Performance Advice Education service is delivering a new evidence-based, half-day workshop, called compassionate conversations. This workshop has been designed for multi-disciplinary audiences who are regularly involved in conversations about individual healthcare practitioners’ performance. It focuses on compassion as a crucial component of such …
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Associate Advisers join to deliver team reviews
On 20 April we welcomed eight Associate Advisers to the Practitioner Performance Advice team. This small cohort of experts will give us additional capacity to be able to deliver our growing team review service. They bring a broad array of knowledge and skills from across …
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Case of note: KC v. Dr. Edward Gaynor (High Court, 20 April 2023 – Judge Howells)
Introduction This claim arose from a consultation with the defendant general practitioner on 29 December 2016, at which Dr. Gaynor diagnosed a haematoma of the right groin. In fact, the patient had an abscess which, a few days later, progressed to necrotising fasciitis necessitating amputation …
NHS Resolution shares learning with international partners
On 14 April, NHS Resolution met with representatives from the Canadian Medical Protective Association (CMPA) to share learning and insights across jurisdictions and to discuss opportunities to support each other through ongoing dialogue. This was followed by a meeting on 25 May with a delegation …
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Sharing NHS Resolution insights at events in 2023
In 2023, NHS Resolution will attend a number of external events and conferences. In addition to our various service areas attending a range of these, we will have a corporate presence at five key external events and conferences: Royal College of Nursing (RCN) Congress: The …
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Being fair 2 – improving organisational culture in the NHS
Being fair 2 aims to promote the value of a person-centred workplace that is compassionate, safe and fair. A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals …
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